Area Supervisor
2 hours ago
Key Responsibilities
1. Operations Management
- Supervise daily store operations of assigned branches.
- Ensure adherence to Standard Operating Procedures (SOPs).
- Monitor store cleanliness, food safety, and compliance with health regulations.
- Conduct regular branch visits and audits.
2. Sales & Performance Monitoring
- Monitor branch sales performance and ensure targets are met.
- Analyze sales reports and recommend strategies to improve sales.
- Implement marketing and promotional activities in coordination with management.
3. Staff Supervision & Development
- Supervise, coach, and mentor branch supervisors, bakers, and cashiers.
- Ensure proper staffing, scheduling, and delegation of tasks.
- Recommend training programs to enhance employee skills.
- Handle employee performance issues in coordination with HR.
4. Inventory & Cost Control
- Oversee stock management and monitor ordering processes.
- Ensure minimal wastage, pilferage, and losses.
- Review cash handling, deposits, and reconciliation.
- Ensure strict compliance with cost control measures.
5. Customer Service & Community Relations
- Ensure branches deliver excellent customer service.
- Address customer complaints that cannot be resolved at branch level.
- Promote community engagement activities when applicable.
6. Reporting & Compliance
- Prepare area performance reports for management.
- Ensure compliance with company policies and DOLE labor standards.
- Implement corrective actions for audit findings.
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