Customer Service Representative

1 week ago


Cebu City, Central Visayas, Philippines AUMTREND PH INC Full time ₱20,000 - ₱27,000 per year

Responsibilities:

  • Raising support tickets to enable tracking and resolution of customer requests
  • Investigating and resolving customer complaints then closing support tickets
  • Maintaining a database of customer information
  • Escalating inquiries to the appropriate team, when necessary
  • Checking product or service availability
  • Assisting customers with registration or account creation
  • Passing customer feedback onto the product or sales team to improve the organisation's offerings

Qualifications:

  • HS old curriculum graduate is accepted
  • SHS graduate is accepted
  • at least 1 year BPO experience
  • Willing to work onsite

Job Type: Full-time

Pay: Php20, Php27,000.00 per month

Benefits:

  • Health insurance

Ability to commute/relocate:

  • Cebu City: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

  • Email Address:
  • Notice Period:
  • Current and Expected Salary:

Education:

  • Junior High School (Preferred)

Experience:

  • Customer Service Representative: 1 year (Preferred)

Work Location: In person



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