Call Center Representative

18 hours ago

Mactan Cebu, Philippines YWA HUMAN RESOURCE CORPORATION Full time ₱150,000 - ₱250,000 per year

About the role

Are you a customer service superstar who thrives in a fast-paced, dynamic environment? YWA HUMAN RESOURCE CORPORATION is seeking an exceptional Call Center Representative to join our team in Mactan Lapu-Lapu City, Cebu. This is a full-time role, with the opportunity to work virtually. As a Call Center Representative, you will be the voice of our company, providing top-notch support and delivering an exceptional customer experience.

What you'll be doing

  1. Answering inbound calls from customers, providing first-contact resolution to a wide range of inquiries and issues
  2. Accurately documenting customer interactions and following up as needed
  3. Proactively identifying opportunities to enhance the customer experience and suggesting improvements
  4. Adhering to all company policies, procedures and quality standards
  5. Continuously developing your product knowledge and customer service skills

What we're looking for

  1. At least 1 year of experience in a customer-facing role, preferably in a call centre or similar environment
  2. Excellent communication and interpersonal skills, with the ability to build rapport with customers
  3. Strong problem-solving and decision-making abilities, with a focus on finding solutions
  4. Proficiency in English, both written and verbal
  5. Adaptability and the ability to thrive in a fast-paced, dynamic environment
  6. A genuine passion for delivering exceptional customer service

What we offer

  1. Competitive salary and performance-based incentives
  2. Comprehensive training and ongoing development opportunities
  3. Flexible work arrangements, including the option to work virtually
  4. A supportive and inclusive work culture that values teamwork and collaboration
  5. Opportunities for career advancement within the YWA HUMAN RESOURCE CORPORATION organisation

About us

YWA HUMAN RESOURCE CORPORATION is a leading provider of innovative HR solutions. We pride ourselves on our commitment to excellence, our customer-centric approach, and our vibrant, inclusive work culture. If you're ready to join a dynamic team and make a meaningful impact, we want to hear from you

Apply now and take the first step towards an exciting new chapter in your career.

  • Call Center Representative

    2 days ago

    Cebu City, Philippines Dynamic Talent Solutions Full time

    Overview Call center representatives work directly with customers. As a call center representative, you provide information about products or services, and you assist customers with resolving any complaints they may have. In addition, you calculate charges, process payments and issue refunds. Job Details Dynamic Talent Solutions ₱17-31K (Monthly) On-site -...

  • URGENT: Call Center Agent

    2 weeks ago

    Mactan, Cebu, Philippines TASK AGENCIES INC Full time ₱200,000 - ₱400,000 per year

    About the role As a Call Center Agent with TASK AGENCIES INC', you will be responsible for providing high-quality customer service to clients through inbound calls. This is a full-time role based in Mactan Lapu-Lapu City Cebu. You will be the voice of the company, ensuring a positive experience for every customer interaction.What you'll be doingAnswering...

  • Call Center Representative

    2 weeks ago

    Cebu City, Central Visayas, Philippines Neksjob RGC Cebu Full time $104,000 - $130,878 per year

    Neksjob RGC Cebu is hiring a Full time Call Center Representative role in Cebu City, Central Visayas. Apply now to be part of our team.Job summary:Flexible hours availableREQUIREMENTS:- High School Graduate/SHS Graduate- at least 6 months call center experience-Good Communication skillsBenefits:Attractive salary package with bonuses and performance-based...

  • Call Center Representatives

    1 week ago

    Lahug, Cebu, Philippines A SYSTEM INTERNATIONAL CORPORATION Full time ₱150,000 - ₱250,000 per year

    About the role A System International Corporation is seeking enthusiastic and customer-oriented individuals to join our dynamic Call Center team as Call Center Representatives (CSR) in our Lahug, Cebu City office. As a CSR, you will be the first point of contact for our customers, providing exceptional service and support to ensure their satisfaction. This...

  • Call Center Representative

    1 week ago

    Cebu City, Central Visayas, Philippines InTouchCX Cebu Full time ₱180,000 - ₱300,000 per year

    InTouchCX Cebu is hiring a Full time Call Center Representative role in Cebu City, Central Visayas. Apply now to be part of our team.Job summary:Flexible hours availableExpected salary: ₱15,000 - ₱25,000 per month

  • Call Center Representative

    3 days ago

    Cebu City, Central Visayas, Philippines Fusion CX Full time ₱150,000 - ₱250,000 per year

    Fusion CX is Hiring for Finance - Call Center Representative, Cebu Site.*must have at least 6 months BPO experienceResponsibilities:Managed both inbound and outbound customer calls, addressing a variety of inquiries and concerns.Provided pre-finance and post-finance support, including assistance with parts inquiries, returns, replacements, refunds, and order...

  • Credentialing and Call Support Specialist

    2 weeks ago

    Mactan, Cebu, Philippines West Point Communication Center Full time ₱250,000 - ₱500,000 per year

    About the role We are seeking a detail-oriented and proactive Credentialing and Call Support Specialist to join our growing team. This role is responsible for managing the credentialing process for medical providers and clinics, as well as assisting with inbound and outbound calls related to patient coordination and provider support.What you'll be...

  • Call Center Representative Hiringg

    2 weeks ago

    Cebu, Philippines Stackph Full time

    HIRING ALERT! CALL CENTER REPRESENTATIVES! Cebu IT Park ONE-DAY VIRTUAL HIRING PROCESS! Looking for a fresh start or a career change? We’ve got the perfect opportunity for you! EARN UP TO ₱27,000 PER MONTH! PLUS: Performance Bonuses Night Differential Paid Training Health Benefits Leave Credits

  • Call Center Representative

    1 week ago

    Cebu City, Central Visayas, Philippines Work Avenue and Business Solutions Incorporated Full time ₱180,000 - ₱360,000 per year

    Job Overview:We are seeking enthusiastic and customer-oriented Call Center Representatives to join our growing team. You will be responsible for handling inbound and outbound calls, addressing customer inquiries, resolving issues, and ensuring a positive customer experience. This role is ideal for individuals who have strong communication skills, enjoy...

  • Call Center Representative

    18 hours ago

    Cebu City, Central Visayas, Philippines Work Avenue and Business Solutions Incorporated Full time ₱200,000 - ₱400,000 per year

    We're looking for Call Center Representatives to join our expanding team If you have good communication skills and a positive attitude, this opportunity is for you. No experience required — paid training will be providedResponsibilitiesHandle inbound and outbound calls in a professional and courteous mannerProvide accurate information and effective...