Restaurant Supervisor

4 days ago

Pasay, National Capital Region, Philippines BABYSPICE FOOD CORP Full time ₱250,000 - ₱300,000 per year

Job Title: Restaurant SupervisorJob Summary:

The Restaurant Supervisor oversees the daily operations of a restaurant to ensure smooth service, high-quality customer experiences, and efficient team performance. They support the management team in maintaining standards, handling staff issues, and addressing customer concerns.

Key Responsibilities:

  • Operational Oversight
  • Supervise daily front-of-house and/or back-of-house operations.
  • Ensure compliance with health, safety, and hygiene standards.
  • Monitor inventory levels and coordinate with suppliers as needed.
  • Open and close the restaurant according to procedures.
  • Team Leadership
  • Assist in scheduling and managing staff shifts.
  • Train, coach, and support team members to maintain service standards.
  • Conduct briefings and ensure clear communication among staff.
  • Address employee performance or disciplinary issues in collaboration with management.
  • Customer Service
  • Greet and interact with guests to ensure satisfaction.
  • Handle customer complaints or concerns professionally and promptly.
  • Monitor the quality of food, beverage, and service.
  • Administrative Duties
  • Assist in payroll, timekeeping, and reporting as assigned.
  • Maintain accurate records, including daily sales, attendance, and incidents.
  • Support the restaurant manager in meeting financial and operational goals.

Requirements:

  • Proven experience in a supervisory or leadership role in the restaurant industry.
  • Strong knowledge of restaurant operations, food safety, and hygiene standards.
  • Excellent communication and interpersonal skills.
  • Ability to lead and motivate a team in a fast-paced environment.
  • Good organizational and problem-solving skills.
  • Flexibility to work nights, weekends, and holidays as needed.

Preferred Qualifications:

  • Diploma or degree in hospitality management or related field.
  • Familiarity with POS systems and restaurant management software.
  • First Aid or food safety certifications (as per local regulations).

Working Conditions:

  • Fast-paced, high-pressure environment.
  • Long hours, including evenings, weekends, and holidays.
  • Requires standing and walking for extended periods.

Job Types: Full-time, Permanent

Pay: Php23, Php25,000.00 per month

Benefits:

  • Flexible schedule
  • On-site parking
  • Opportunities for promotion
  • Pay raise
  • Promotion to permanent employee
  • Staff meals provided

Work Location: In person

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