Restaurant Supervisor
4 days ago
Job Title: Restaurant SupervisorJob Summary:
The Restaurant Supervisor oversees the daily operations of a restaurant to ensure smooth service, high-quality customer experiences, and efficient team performance. They support the management team in maintaining standards, handling staff issues, and addressing customer concerns.
Key Responsibilities:
- Operational Oversight
- Supervise daily front-of-house and/or back-of-house operations.
- Ensure compliance with health, safety, and hygiene standards.
- Monitor inventory levels and coordinate with suppliers as needed.
- Open and close the restaurant according to procedures.
- Team Leadership
- Assist in scheduling and managing staff shifts.
- Train, coach, and support team members to maintain service standards.
- Conduct briefings and ensure clear communication among staff.
- Address employee performance or disciplinary issues in collaboration with management.
- Customer Service
- Greet and interact with guests to ensure satisfaction.
- Handle customer complaints or concerns professionally and promptly.
- Monitor the quality of food, beverage, and service.
- Administrative Duties
- Assist in payroll, timekeeping, and reporting as assigned.
- Maintain accurate records, including daily sales, attendance, and incidents.
- Support the restaurant manager in meeting financial and operational goals.
Requirements:
- Proven experience in a supervisory or leadership role in the restaurant industry.
- Strong knowledge of restaurant operations, food safety, and hygiene standards.
- Excellent communication and interpersonal skills.
- Ability to lead and motivate a team in a fast-paced environment.
- Good organizational and problem-solving skills.
- Flexibility to work nights, weekends, and holidays as needed.
Preferred Qualifications:
- Diploma or degree in hospitality management or related field.
- Familiarity with POS systems and restaurant management software.
- First Aid or food safety certifications (as per local regulations).
Working Conditions:
- Fast-paced, high-pressure environment.
- Long hours, including evenings, weekends, and holidays.
- Requires standing and walking for extended periods.
Job Types: Full-time, Permanent
Pay: Php23, Php25,000.00 per month
Benefits:
- Flexible schedule
- On-site parking
- Opportunities for promotion
- Pay raise
- Promotion to permanent employee
- Staff meals provided
Work Location: In person
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