Specialist - Quality Assurance

2 weeks ago


Manila, National Capital Region, Philippines AMS Full time
About Us

Join our World of Talent.

Global, culturally diverse, inclusive, and innovative - welcome to AMS, where talent is our world. Over the last two decades, AMS has redefined the landscape of talent outsourcing and consulting. From pioneering the concept of RPO to continually revolutionising how organisations approach talent acquisition, AMS stands as a world leader in the industry.

Committed, engaged, and inspired, we feel a real sense of belonging, and all have one thing in common: a real passion for talent. Become part of this world and make a difference with us.

The Role

Do you have a passion for working with data, a keen eye for detail, and the ability to translate numbers into meaningful narratives? Let's talk

As a Business Intelligence Specialist - Quality Assurance you'll be responsible for driving consistent quality, compliance, and governance across the I&I Hub's data processes and outputs. This role supports the organization by establishing clear documentation of quality standards, aligning with data governance frameworks, and conducting regular audits to ensure adherence to compliance requirements. Through collaboration with Data Strategy, Continuous Improvement (CI), and leadership teams, the Specialist, Quality Assurance enables data accuracy, regulatory compliance, and process improvement across all I&I Hub activities.

Key Accountabilities

What you'll be doing:

  • Continuous Improvement and Evolution – supports creation of detailed documentation that outlines testing procedures, acceptance criteria, and quality metrics
  • Delivering on Quality Standards - operationalizes the quality standards designed and established by the Data Strategy team, ensuring the implementation and integration of these within the I&I processes and outputs
  • Compliance and Audits - conducts regular compliance across I&I Hub teams, implementing data governance principles directed by the data strategy team, ensuring the data is accurate, complete, and consistent by spot checking cases to verify
  • Centralized Testing Function for Stress Testing and Solution Design Trialling – with guidance, develops and documents test environments for new team solutions, products, or services to identify the effectiveness of changes and address any challenges or opportunities for improvement ahead of launch
  • Data Monitoring – monitors data processes and metrics to identify issues or anomalies and generate reports to communicate findings to the Data and management teams, investigating the root cause of data errors or anomalies and collaborating with the relevant team to resolve these issues.
  • Subject Matter Expertise (SME) – knowledgeable around quality assurance and data governance best practice, answering questions from internal stakeholders efficiently and accurately
  • AMS Technology Collaboration – partners with the Data Governance team to interact with the Tech Dev and/or Tech Ops team, to keep up to date with relevant technology launches, changes, improvements, or trainings and improve SME knowledge and recommendations
  • Training and Guidance – supports with training and guidance to I&I Hub team members on quality standards and best practices, fostering a culture of quality throughout the function
  • Compliance and Audits - ensuring regular compliance across I&I Hub teams, implementing data governance principles directed by the Data Strategy team
Skills & Experience

You'll need to demonstrate:

  • Demonstratable understanding of research, data gathering, information categorization, attention to detail, adherence to processes, collaboration, multitasking, and process optimization.
  • Proficient in MS Excel, MS Power BI, VBA, data mining, and data preparation.
  • Flexible to work in EMEA shift.
Other

Why AMS?

At AMS, we recognise the value of different perspectives and experiences in prompting innovation, sparking creativity, and solving problems.

We come from every walk of life, and our culture is open and inclusive. Our people enjoy flexibility, autonomy, and being trusted to work their way. We offer you career opportunities in every direction you want to explore. It's our world but you can do it your way.

We offer:

  • Full training and support
  • High value and challenging work
  • A vibrant, diverse, and collaborative culture
  • Flexible working
  • A competitive reward and benefits package*
  • The opportunity to embark on a recruitment career with one of the world's leading recruitment companies

  • Details may vary slightly depending on your location, local labour law, etc.

Our culture of inclusion and belonging.

We welcome applications from people of all backgrounds, and all aspects of employment are based on merit, qualifications, and business needs. We do not discriminate based upon age, disability, gender identity, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation, or any other applicable legally protected characteristic.

If you require any accommodations or have any accessibility needs, please reach out via email or make a member of our Talent Acquisition team aware at any time.

Hit the Apply now button to get your journey started

Details
Reference

AMS28218

Closing

28/02/2026

Location

Philippines, Manila

Schedule

Full Time

Business area

Business Intelligence

Sector

Technology

Employment Type

Permanent



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