IT Project Implementation Officer

17 hours ago

San Fernando P, Philippines Nutriplus Laboratories Corporation Full time ₱150,000 - ₱300,000 per year

Summary:

The Project Implementation Officer is responsible for supporting the end-to-end deployment of software solutions, including client coordination, system testing, documentation, basic hardware setup, and user training. The role requires professionalism, attention to detail, and strong communication skills.

Key Responsibilities:

  • Attend client and internal meetings with the account manager; take detailed minutes and assist in meeting setup (e.g., monitor, presentation materials).
  • Coordinate and organize project-related documents, proposals, and user guides for client distribution and internal reference.
  • Serve as a point of contact for basic client inquiries via Viber, Facebook, or other digital channels, particularly for assigned projects in Central Luzon.
  • Conduct final system quality assurance (QA) testing based on defined use cases and report bugs or improvement areas to the project manager.
  • Prepare project documentation including user manuals, deployment guides, and training materials.
  • Facilitate or assist in user training and onboarding during system rollout and implementation phases.
  • Provide basic hardware support, including setup and familiarization with barcode scanners, printers, and related equipment deployed to client sites.
  • Monitor and respond to Zebra product inquiries or support requests, especially within ARC's service coverage areas.
  • Ensure timely escalation of client issues and coordinate closely with internal teams to resolve concerns efficiently.
  • Stay informed and knowledgeable about the systems and solutions implemented to confidently support project delivery and client communication.

Job Type: Full-time

Pay: Php15, Php25,000.00 per month

Benefits:

  • Flexible schedule
  • Flextime
  • Work from home

Work Location: In person

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