Content Development Release Notes Expert

PSC Software, a division of PSC Biotech, is a leading provider of cutting-edge, cloud-based quality management and regulatory compliance solutions. Our software helps organizations streamline processes, ensure compliance, and improves overall efficiency, delivering exceptional value to our clients. With specialization in meeting the needs of pharmaceutical, medical device, and other highly regulated industries. At PSC Software, we are passionate about providing innovative software solutions that empower businesses to achieve their full potential.

The Experience
With operations spanning the globe and featuring a multi-cultural team, PSC Biotech is passionate about bringing the best and brightest together in an effort to form something truly special. When you make the decision to join our team, you will be offered the ability to feel inspired in your career, explore your professional passions, and work alongside a group of people who will value and nurture your talents.

We are firm believers in coaching and developing the next generation of industry leaders and influencers. As such, you will not only be offered compensation and benefits structure that rewards you, but also be provided with the tools that will help you grow and learn.

At PSC Biotech, it's about more than just a job—it's about your career and your future.

Your Role
We are seeking a talented Content Development Release Notes Expert to create and update video content for development team release notes, clients, and our website platforms. The ideal candidate will have technical knowledge of Quality Management Systems and content creation, and should be able to adhere to PSC quality standards and ACE guidelines. You should be adept in script writing and video creation while being a fast learner, with the ability to create content with minimal instruction while interfacing with subject matter experts.

This is a remote position that must be able to support Central Standard Time (CST), United States.

• Create scripts and videos for the release notes.
• Stay current with PSC Software's latest updates and ensure all new content is incorporated into release videos prior to each software launch.
• Assist with miscellaneous certification and business analysis tasks in content down time.
• Interface with subject matter experts to create high-quality technical content.
• Ensure that content is accurate, up-to-date and effective.
• Provide input and feedback on the development of new content.
• Create and develop release notes videos for internal and client facing release information, adhering to PSC quality standards.
• Develop and maintain training content for system administration, including user guides, training manuals, and online tutorials.
• Ensure that all training materials are up-to-date and effective.
• Assist with configurations, ensuring that the content adheres to PSC quality standards.
• Work with subject matter experts to develop technical content and workflows.
• Maintain a strong understanding of PSC Software products and be able to effectively communicate their technical features and benefits.

Requirements

• Bachelor's degree required in Science, Content Creation, Engineering, or Business.
• 2 to 5 years of experience in a technical field within biotechnology.
• Strong written and verbal communication skills.
• Must be adaptable and be client service oriented.
• Ability to work in an environment that requires teamwork and the entrepreneurial/start-up mentality.
• Previous experience in content creation.
• Previous experience with electronic QMS, LMS, EHS, PLM is preferred.
• Experience in Davinci Resolve is preferred.
• Experience with Descript is preferred.
• Experience with Adobe Captivate is preferred.
• Familiarity with PSC Software preferred.
• Must be able to work in a remote setting while supporting Central Standard Time (CST), United States.

Equal Opportunity Employment Statement
PSC is committed to is committed to a policy of Equal Employment Opportunity with respect to all employees, interns, and applicants for employment. Consistent with this commitment, our policy is to comply with all applicable federal, state and local laws concerning employment discrimination. Accordingly, the Company prohibits discrimination against qualified employees, interns and applicants in all aspects of employment including, but not limited to: recruitment, interviewing, hiring (or failure or refusal to hire), evaluation, compensation, promotion, job assignment, transfer, demotion, training, leaves of absence, layoff, benefits, use of facilities, working conditions, termination and employer-sponsored activities and programs, including wellness, social and recreational programs. Employment decisions will be made without regard to an applicant's, employee's, or intern's actual or perceived: race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age (40 or older), disability, genetic information, or any other status protected by law.