
Technical Support Representative
3 days ago
We're Hiring: Technical Support Representative
We are seeking a dedicated and customer-focused Technical Support Representative to provide exceptional technical assistance to our clients. The ideal candidate will have strong problem-solving skills, technical knowledge, and the ability to communicate complex solutions in simple terms while ensuring customer satisfaction.
Location:
BGC, Taguig
Work Mode:
100% Onsite
Role:
Technical Support Representative
What You'll Do
Provide technical support via phone, email, and chat
Troubleshoot hardware and software issues
Document customer interactions and solutions
Collaborate with technical teams to resolve complex issues
Follow up with customers to ensure issue resolution
What We're Looking For
Strong technical troubleshooting skills
Excellent verbal and written communication abilities
Customer Service Experience Preferred
Basic knowledge of computer systems and software
Patience and empathy when dealing with frustrated customers
Ready to help customers succeed? Apply now and join our support team
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