
Technical Support Representative
15 hours ago
We're Hiring: Technical Support Representative
We are seeking a dedicated and customer-focused Technical Support Representative to provide exceptional technical assistance to our clients. The ideal candidate will have strong problem-solving skills, technical knowledge, and the ability to communicate complex solutions in simple terms while ensuring customer satisfaction.
Location: BGC, Taguig
Work Mode: 100% Onsite
Role: Technical Support Representative
Responsibilities- Provide technical support via phone, email, and chat
- Troubleshoot hardware and software issues
- Document customer interactions and solutions
- Collaborate with technical teams to resolve complex issues
- Follow up with customers to ensure issue resolution
- Strong technical troubleshooting skills
- Excellent verbal and written communication abilities
- Customer service experience preferred
- Basic knowledge of computer systems and software
- Patience and empathy when dealing with frustrated customers
Ready to help customers succeed? Apply now and join our support team
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