Residential-Commercial Secretary

Your Talent Powers Real Estate Excellence

What if you could build a global career in real estate administration and still have the time and clarity to live your life fully after work? This role offers true balance-space for personal priorities, growth opportunities, and meaningful impact-while staying rooted in a supportive, empowering environment.

Job Description

As a Residential-Commercial Secretary (Admin Support) & Bookings Specialist, you will manage administrative workflows, coordinate inspections, maintain accurate documentation, and support valuers with timely and precise reporting. You will also handle inquiries, manage inboxes, update CRMs, and ensure smooth operational efficiency across daily tasks.

Job Overview

Employment type: Full-time

Shift: Day Shift, Weekends Off (Schedule may change due to DST)

Work setup: Onsite, Baguio City

Exciting Perks Await

• Travel opportunities to Australia
• Day 1 HMO coverage with free dependent
• Competitive Salary Package
• Prime office location in Baguio (Accessible by PUVs; near restaurants and banks)
• Day shift schedule
• Fixed weekends off
• Salary Advance Program through our banking partner (Eligibility and approval subject to bank assessment. Available to account holders with minimum of 6 months company tenure.)
• Unlimited upskilling through Emapta Academy courses (Want to know more? Visit )
• Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more)
• Unlimited opportunities for employee referral incentives across the organization
• Standard government and Emapta benefits
• Total of 20 annual leaves to be used on your own discretion (including 5 credits convertible to cash)
• Fun engagement activities for employees
• Mentorship and exposure to global leaders and teams
• Career growth opportunities
• Diverse and supportive work environment

The Qualifications We Seek

• Excellent communication skills for effective interaction with colleagues and clients
• Diploma or Bachelor's Degree required
• At least 2 years of relevant experience in administrative support or related fields
• Proficiency with Microsoft Word and/or Excel; strong data handling skills
• Residing in the Baguio-Benguet area for onsite work
• Strong work ethic and attention to detail
• Desire for continuous growth and improvement
• Positive attitude, adaptability, and ability to multi-task
• Strong collaboration skills to build good working relationships
• A sense of humor to bring balance and positivity to the team environment

Your Daily Tasks

• Review job requests to identify and source required documents
• Manage shared inboxes, monitor communications, and forward queries as needed
• Perform word processing tasks, including building and formatting reports
• Book property inspections and coordinate with valuers
• Prioritize tasks and maintain efficient workflows
• Update and maintain CRM systems with accurate information
• Update daily, weekly, and monthly reports
• Upload and email reports and invoices promptly
• Support ad hoc tasks as required by the business
• Ensure that KPIs are met consistently

About the Client

Real Estate Expertise Backed by Precision and Global Standards

Our client, Knight Frank Australia Pty Ltd, is a leading real estate services firm recognized for delivering high-quality residential and commercial property valuation and advisory solutions. With a strong presence across Australia, our client upholds a reputation for excellence, accuracy, and client-focused service. Their valuers, analysts, and support teams work together to provide trusted insights and comprehensive property assessments that drive informed decisions in the real estate market.

Welcome to Emapta Philippines

Join a team that values camaraderie, excellence, and growth. Recognized as one of the Top 20 Dream Companies of Filipinos in 2024, Emapta stands proudly alongside industry giants, offering stability and exciting career opportunities. Your career flourishes here with competitive compensation, international clients, and a work culture focused on collaboration and innovation. Supported by a strong foundation and passionate professionals, you'll enjoy opportunities for personal and professional development in an inclusive environment. Apply now and be part of the #EmaptaEra