Customer Service Representative
2 days ago
Join Team FMSS
We're looking for a
Bilingual Experience Centre Ambassador (Mandarin)
to deliver world-class guest experiences for our international clients.
If you're passionate about travel, hospitality, and customer service — this is your chance to shine in a global environment that values
innovation, customer satisfaction, and employee growth
.
What you'll do:
Manage guest journeys, from bookings to post-travel support
Build strong relationships with our Travel Advisors and Guests
Be a tech-savvy expert using Salesforce & Seaware
Help enhance the guest experience through your insights
What we're looking for:
Fluent in English + Spanish / Italian / Mandarin
Hospitality or contact centre background
Willing to work onsite in Parañaque
Send your CV to
and
and be part of a team that takes pride in creating unforgettable experiences
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