Customer Relationship Management Associate

20 hours ago

Manila, National Capital Region, Philippines San Miguel Corporation Full time ₱600,000 - ₱800,000 per year

Minimum Qualifications:

  • Bachelor's 's degree in Marketing, Business Administration, Communications, or a related field.
  • With at least 3 years of experience in Customer Relationship Management (CRM), digital marketing, or a related marketing role, preferably within the automotive or automotive services sector.
  • Strong analytical skills with experience using data and metrics to drive marketing strategies and measure campaign effectiveness.
  • Excellent communication, project management, and stakeholder engagement skills.
  • Knowledge of the automotive industry, market trends, and customer purchasing behaviors.
  • Ability to work collaboratively across departments, including sales, product development, and customer service.
  • Experience with email marketing, segmentation, customer journey mapping, and campaign execution.

Job Overview:

The CRM Associate will play a critical role in driving customer engagement, retention, and acquisition through strategic customer relationship management and marketing initiatives. This role requires a deep understanding of automotive customer behavior, data-driven marketing tactics, and the ability to collaborate cross-functionally to deliver targeted campaigns that increase brand loyalty, sales, and market share. The ideal candidate will be analytical, creative, and results-oriented with a passion for the automotive industry.

Key Responsibilities:

  • Develop and implement CRM strategies that enhance customer lifecycle management and drive loyalty across automotive customer segments.
  • Design, execute, and monitor multi-channel marketing campaigns tailored to automotive audiences, including email, digital advertising, social media, and direct mail.
  • Analyze customer data and insights to identify trends, segment audiences, and optimize personalized marketing communications.
  • Collaborate with sales and product teams to align marketing initiatives with business objectives and promotional calendars.
  • Manage CRM database health, ensuring data accuracy, segmentation quality, and compliance with data privacy regulations.
  • Monitor campaign performance metrics and prepare regular reports with actionable insights to inform future marketing strategies.
  • Lead customer feedback and satisfaction initiatives to identify opportunities for service improvement and customer retention.
  • Stay up to date with automotive industry trends, emerging marketing technologies, and best practices in CRM and digital marketing.

  • relationship associate

    21 hours ago

    Manila, National Capital Region, Philippines Metrobank Full time ₱600,000 - ₱1,200,000 per year

    Be in good hands with MetrobankHere at Metrobank, we don't simply hire employees—we hone future leaders. We provide opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded individual. We supply you with all the pieces you need to do your best work, unleashing your full potential to help you secure your future...

  • Relationship Manager

    19 hours ago

    Manila, National Capital Region, Philippines VERSA INNOVATIONS CORP Full time ₱900,000 - ₱1,200,000 per year

    Company DescriptionVERSA is the first Filipino two-way radio or walkie-talkie brand, launched in the Philippines in 2009. The company has expanded its products and services from enterprise security and government sectors to industries like hospitality, retail business, and transportation. VERSA continuously builds reliable products based on customer pain...

  • Relationship Associate

    1 week ago

    Manila, National Capital Region, Philippines Annapolis Finance Inc. Full time ₱96,000 - ₱180,000 per year

    QUALIFICATIONSGraduate of any 4yr course or College LevelPreferably MAt least 21 and aboveExperience in Sales, Marketing or Customer Service is an advantage but not required.DUTIES AND RESPONSIBILITYResponsible for building relationship w/ Loan Consultant, starting with recruitment, assisting with Loan Consultant's accounts and overseeing their training and...

  • Associate Customer Success Manager

    3 days ago

    Manila, National Capital Region, Philippines Five9 Full time ₱80,000 - ₱120,000 per year

    Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an...

  • banquet sales associate

    5 days ago

    Manila, National Capital Region, Philippines WEDDING RESOURCES AND EVENTS MANAGEMENT CORPORATION Full time ₱80,000 - ₱120,000 per year

    IMPORTANT NOTICE:We will be hiring One (1) Sales Associate for each of our branch:One Sales Associate for Timog Quezon City BranchOne Sales Associate for MOA, Pasay BranchOne Sales Associate for Tagaytay BranchAbout the roleWe are seeking an experienced Banquet Sales Associate to join our team at WEDDING RESOURCES AND EVENTS MANAGEMENT CORPORATION'. In this...

  • Associate Customer Success Manager

    1 week ago

    Manila, National Capital Region, Philippines NICE Systems Full time ₱1,200,000 - ₱2,400,000 per year

    So, what's the role all about?The Associate Technical Account Manager, CX is responsible for resolving complex problems and providing excellent technical and customer service to specific key accounts. He/she will help them overcome issues that arise, succeed in their business using our technology and services, expand their usage of our products, be a...

  • Associate Customer Success Manager

    19 hours ago

    Manila, National Capital Region, Philippines NICE Full time ₱1,500,000 - ₱2,500,000 per year

    At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you.So, what's the role all about?The Associate Technical Account...

  • Associate Customer Success Manager

    1 week ago

    Manila, National Capital Region, Philippines NICE Full time ₱60,000 - ₱120,000 per year

    At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you.So, what's the role all about?The Associate Technical Account...

  • Customer Relationship Management Developer

    20 hours ago

    Manila, National Capital Region, Philippines Nezda Global Full time ₱900,000 - ₱1,200,000 per year

    About the RoleWe're hiring aMicrosoft Dynamics 365 CRM Developer (Senior Analyst)to join our Taguig team. You'll design, configure, and implement CRM solutions that streamline business processes and strengthen customer relationships.Key ResponsibilitiesConfigure and customize Microsoft Dynamics 365 CRM to meet business requirementsDevelop and integrate CRM...

  • Associate Customer Success Manager

    21 hours ago

    Manila, National Capital Region, Philippines CloudPay Full time ₱1,500,000 - ₱3,000,000 per year

    About This Job OpportunityOur VisionTo be the world's most trusted global payroll partner, simplifying pay for all employees.Our MissionEmpowering global workforces with seamless, compliant, and innovative payroll and payment solutions, enabling businesses to thrive in a connected world.Our PeopleOur fundamental beliefs at CloudPay are built on core values...