Accounts Receivable Specialist

About Penbrothers

Penbrothers is an HR & remote talent management partner and one of the fastest growing companies in the Philippines. We provide talented Filipinos with global opportunities in high-growth startups and dynamic companies, from the comfort of their own homes.

About the Client

Our client is a leading eco-conscious pest control company in the U.S. known for its commitment to environmentally safe pest solutions. They specialize in Integrated Pest Management (IPM) using methods approved by the U.S. EPA, emphasizing prevention and custom treatment plans tailored to each client. Services include bed bug detection, free pest identification via a Pest ID Center, and customized treatment options for homes, businesses, and sensitive environments. Their approach balances effectiveness and environmental responsibility, ensuring clients get practical, safe, and sustainable pest control.

About the Role

We are seeking a detail-oriented and dependable Accounts Receivable Specialist to manage billing, payment processing, and collections for our client's pest control operations. This role plays a critical part in ensuring timely customer payments and maintaining accurate financial records. Proficiency with QuickBooks Online is highly preferred, and experience using ServiceCEO is a strong asset.

• Work hours: Monday - Friday, Monday - Friday, 9AM - 6PM EST | 9PM - 6AM PHT

• Work set-up: Remote

What you'll do

• Generate and send invoices for recurring and one-time pest control services.

• Process and apply payments received via credit card, ACH, and check using ServiceCEO, ensuring timely and accurate allocation.

• Monitor aging reports and follow up on overdue accounts to ensure healthy cash flow.

• Coordinate with field technicians and customer service teams to confirm service completion before billing.

• Respond promptly and professionally to customer billing inquiries and disputes.

• Maintain accurate and up-to-date records of customer accounts, service agreements, and payment histories.

• Issue credit memos, adjustments, and refunds according to company policies.

• Prepare weekly and monthly AR reports and flag high-risk accounts for management review.

• Support month-end close by reconciling AR balances and ensuring data integrity.

• Identify and implement process improvements to streamline billing and reduce DSO (Days Sales Outstanding).

What You Bring:

• 3+ years of accounts receivable or billing experience, ideally in a service-based or field services environment.

• Proficiency with QuickBooks Online is highly preferred.

• Experience with ServiceCEO is preferred but not required.

• Solid understanding of AR processes, invoicing, and collections.

• Strong Excel and Microsoft Office skills.

• Exceptional attention to detail, time management, and communication abilities.

• Ability to work independently and collaborate across departments in a fast-paced setting.
  

Don't meet every single requirement? At Penbrothers we are committed to building a diverse, inclusive, and authentic workplace, so if you're excited about this role but you don't feel 100% aligned with the qualifications, we encourage you to apply anyway. You may just be the right fit for this or other roles.

Hiring Process

We utilize AI tools to enhance our hiring efficiency and ensure a fair evaluation of all candidates. As a result, candidates who passed our initial evaluations should expect an AI Interviewer as a component of our recruitment process. This is supervised by Human Talent Acquisition Experts who will also engage with you throughout your application journey.

What You'll Get

At Penbrothers, we are obsessed with creating positive employee experiences. Here you'll find an environment that nurtures learning and provides opportunities for growth. You'll have the opportunity to make an impact on fast-growing startups and dynamic companies.

• Meaningful work & Growth: We take every opportunity to stretch ourselves and deliver an excellent client experience.

• Employee as our biggest asset: We are genuinely invested in our people's career and welfare.

• Global reach & local impact: Get to work with high-growth startups and dynamic companies from the comfort of your own home.

• Powering global startups: We've created 1,400 Filipino jobs that empower global start-ups to focus on growth.