Area Account Manager Luzon
4 days ago
Position: Area Account Manager Luzon
Overall Objectives:
Drive sales growth and profitability on assign territory/account through effective execution of key responsibilities
Key Responsibilities:
Relationship Management - Develop and nurture solid, trusting relationship with key clients ensuring long term satisfaction and loyalty
Strategic Planning - Create and implement strategic account programs aligned with clients' goals and leverage on available internal resources to achieve success
Internal Coordinator - Acts as a liaison between clients and internal departments (PM, Marketing, Logistics, Finance, After-sales) ensuring high quality services are delivered to client
Problem Solving - Primary escalation person for client issues and complaints, providing effective solutions that is mutually beneficial to both parties
Growth and Profitability - Identifies opportunities for up-selling and cross-selling within existing accounts to maximize revenue and profitability.
Contract and Budget Management - Negotiates contracts with clients, establish performance metrics, and manage internal and external budget related to account. Secures that all agreements are fair for both parties
Reporting and analysis - Tracks, analyzes and reports on account key metrics, progress and quarterly initiatives to internal stakeholders and for future case studies
Educational Requirements:
Bachelor's degree in Business Administration, Marketing, Communication, or any 4-year degree course.
Minimum of a four-year undergraduate program.
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