AU Insurance Policy Processor

2 days ago

Quezon City, National Capital Region, Philippines Intogreat Solutions Full time A$104,000 - A$130,878 per year

Intogreat Solutions
 are currently looking for a proactive and detail-oriented 
Insurance Processing Support
 professional to join our team. If you're passionate about operational efficiency, have experience in insurance policy process, insurance administration, and thrive in a structured environment, this role is for you

This position plays a key part in supporting our insurance team by handling essential processing tasks that ensure accuracy, compliance, and smooth day-to-day operations. You'll be a valued part of our back-office support team, contributing to our commitment to excellence in client service.

About the Role

As an Insurance Processing Support Officer
, you will be responsible for managing the back-end processing and administrative functions that support the delivery of general insurance services. Your day-to-day tasks will include data entry, document preparation, policy processing, and record management—all critical to maintaining a high standard of operational integrity.

This role is ideal for someone with experience in insurance administration, policy processing, or back-office support, particularly in the 
Australian general insurance
 industry.

Key Responsibilities:


• Process new policies, renewals, endorsements, and cancellations accurately and on time.


• Respond to broker and customer inquiries, escalating complex issues when needed.


• Ensure compliance with company policies and regulatory requirements.


• Generate basic reports and assist with reconciliations.


• Prepare and manage insurance documentation and correspondence.


• Collaborate with underwriting, claims, and customer service teams.

What We're Looking For:


• Must have 2+ years' experience in AU General insurance


• Experience in handling multiple non-life insurance lines is highly preferred


• Proficient in using insurance software

Benefits:

Why IntoGREAT?

  • Competitive Compensation Package: An attractive salary and comprehensive benefits aligned with market standards.
  • Work-Life Balance Support: Paid time off, wellness programs, and initiatives designed to enhance employees' work-life balance and personal productivity.
  • Career Growth and Development: Opportunities for training and development to help employees advance their skills and grow within the company.
  • Supportive Leadership: A collaborative environment with leaders who provide guidance, mentorship, and recognition to empower employees in their roles

Ready to Shape the Future?

  • Step into a role where your skills will fuel growth, inspire change, and create a lasting impact. We're eager to see how you can make a difference with us

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