
Field Support Coordinator
2 weeks ago
Job Qualification
- Graduate of Bachelor's Degree in Information Technology, Computer Science, IT -related courses.
- With at least 1-2 years of experience in Helpdesk role.
- With experience managing field engineer or computer technician
- Experience with ticket management such as: OTRS JIRA, Zandesk or any similar ticketing platform is an advantage.
- With hands-on experience with support services such as testing, commissioning, installation, implementation, and troubleshooting.
- Knowledge in incident and problem management is an advantage.
- Can work in a high-pressure environment and can handle multiple projects and implementation.
- Well-oriented in all facets of customer care services and has the ability to work well with the people inside and outside the organization.
- With good communication skills.
- Excellent organizational skills
Job Type: Full-time
Pay: Php30, Php35,000.00 per month
Work Location: In person
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