Marketing and Technical Support Officer

1 day ago

Bacolod City, Western Visayas, Philippines Greenenergy Solutions Inc Full time $40,000 - $60,000 per year

The Marketing and Technical Officer is responsible for promoting the company's products and services, providing technical support to clients, and ensuring customer satisfaction through effective fieldwork. This role requires a balance of marketing skills and technical knowledge to support business development, client relations, and after-sales service.

Job Description:

Marketing Functions:

  • Develop and implement marketing strategies to promote products and services.
  • Conduct market research and competitor analysis to identify business opportunities.
  • Coordinate and participate in trade shows, exhibits, and client presentations.
  • Support the preparation of marketing collaterals, proposals, and promotional campaigns.

Technical & Field Functions:

  • Visit client sites to provide product demonstrations, technical presentations, and consultations.
  • Assist clients with product installation, troubleshooting, and after-sales support.
  • Coordinate with the technical team for service requests, repairs, and product maintenance.
  • Provide feedback to management regarding customer needs, market trends, and product performance.

Administrative Functions:

  • Prepare technical and marketing reports based on field activities.
  • Maintain accurate client records, sales leads, and service documentation.
  • Assist in developing training materials and conduct client or staff product trainings.

Qualifications

  • Bachelor's Degree in Engineering, Marketing, Electronics, Business Administration, or related field.
  • With background in marketing and technical support.
  • Strong communication, presentation, and interpersonal skills.
  • Ability to understand technical specifications and explain them to non-technical clients.
  • Willing to travel and work on-field as required.
  • With driver's license.

Job Type: Full-time

Work Location: In person

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