
Order Entry Specialist
7 days ago
Emerson's 130+ years of history have been filled with achievements and challenges that have driven innovative thinking and bold transformations, molding us into the company we are today. By joining us as a Specialist I International Order Entry, you will undergo a 5-week classroom training and shadowing session to be conducted by our Systems and Training team, leaders, and product specialists. After completing the program, you will join a group of hardworking, dynamic, and customer-focused business administrators.
If this sounds like a perfect fit for you, apply now and join our team in Mandaluyong City, Philippines
For This Role, You Will Need:
• Graduate of any 4-year course, preferably Business Administration, Commerce, or equivalent
• At least 1.5 years of experience in Order Administration, Data Entry, and/or Banking/Accounting
• Proficiency in English communication skills
• Willingness to work on a night shift
Preferred Qualifications that Set You Apart:
• Proficiency in Microsoft Office applications is a plus.
In This Role, Your Responsibilities Will Be:
• Checks for Completeness of Commercial Requirements
• Validates and calculates pricing using system tools
• Check and extract customer-specific information from business systems
• Updates order/quote records/data/status in Business System
• Verifies New Customer accounts and works with the Customer Vendor Data Hub team for the creation of accounts in the business systems.
• Provides product lead time based on system data (standard product lead time)
• Manages orders and transactions to meet customer requirements by utilizing appropriate lead time tools, administering contract terms and conditions, and analyzing order status reports
• Resolves problems pertaining to order administration, completion, and post-order activities by effectively utilizing resources (reports, tools, subject matter experts)
• Communicates professionally and effectively via telephone, e-mail, and/or other standard methods
Who You Are:
You exhibit passion and enthusiasm to ensure customers have the best possible experience at all touchpoints. You have a strong drive for results and a high level of commitment to exceeding expectations. You can proficiently converse, creatively propose straightforward solutions, and develop alternative resolutions to customer concerns. You're interpersonally savvy and able to collaborate and efficiently work with people across different departments at any level.
Our Culture & Commitment to You
At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.
We recognize the importance of employee wellbeing. We prioritize providing competitive benefits plans, a variety of medical insurance plans, Employee Assistance Program, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation, and holiday leave.
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