Customer Service, Support, Sales, KYC

2 weeks ago

Makati City, National Capital Region, Philippines One CoreDev IT Inc. (CORE) Full time ₱600,000 - ₱1,200,000 per year
Join Our Dynamic Customer Support Experience Team

We are looking for proactive and detail-oriented professionals to join our Customer Experience Team, specializing in leasing, resident screening, and vendor support. If you have strong communication skills, a problem-solving mindset, and a passion for delivering exceptional service, this is the perfect opportunity for you

What You'll Do

Depending on your assigned function, you will:

Leasing & Resident Support

  • Engage with prospective tenants via phone, email, and SMS to guide them through the leasing process.
  • Handle inquiries, assist with lease documentation, and ensure a smooth move-in experience.
  • Address concerns and objections while providing excellent customer service.

Resident Screening & Application Processing

  • Review rental applications, verify income, conduct background checks, and assess eligibility.
  • Communicate with applicants regarding missing documents and application status.
  • Ensure compliance with leasing regulations and fair housing policies.

Vendor & Operations Support

  • Assist vendors with inquiries related to payments, contracts, and system access.
  • Process vendor-related transactions and ensure compliance with agreements.
  • Troubleshoot technical issues and liaise with internal teams for resolution.
What We're Looking For

Experience in Customer Support, Leasing, Property Management, Financial Screening, or Vendor Operations

Strong communication skills (written & verbal) with a customer-first approach

Tech-savvy and detail-oriented, comfortable using CRM, screening, or ticketing systems

Ability to manage high-volume tasks efficiently in a fast-paced environment

A proactive problem-solver with strong analytical and decision-making skills

Fluency in English and ability to work in a structured, process-driven role

Why Join Us?
  • Competitive salary and performance-based incentives
  • Fast-paced, collaborative work environment with growth opportunities
  • Exposure to various aspects of real estate, leasing, and vendor management
  • Full onsite position with shifting schedules available

If you have a customer service mindset, sharp attention to detail, and a drive to excel, we'd love to hear from you Apply now and be part of our growing team.

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