Customer Care Representative
2 weeks ago
Join Our Team and Make Every Customer Experience Count
Are you passionate about delivering excellent customer service? Do you thrive in a fast-paced environment and enjoy helping others? We're looking for driven Customer Service Representatives to support one of the leading BPO Company right here in Eton Centris, Quezon City.
This is your chance to build a rewarding career with a company that values people, service, and growth. Enjoy a competitive salary, solid benefits, and a vibrant, inclusive work culture.
Location:
Onsite – Cyberpod Eton Centris One, EDSA Cor Quezon Ave, Pinahan, Quezon City, 1100 Metro Manila
Shift:
Graveyard Shift (Full-Time | Permanent)
Compensation Package:
- Up to PHP 23,000 Basic Salary
- HMO on Day 1
- 10% Night Differential
Job Responsibilities:
- Serve as the first point of contact for customer inquiries via calls, email, or chat
- Build rapport with customers by providing friendly, efficient, and professional support
- Investigate and resolve concerns or complaints with empathy and problem-solving skills
- Achieve performance metrics and contribute to overall team success
- Represent the brand in a positive and engaging manner
Qualifications:
- College Graduate
- SHS Graduate w/ Minimum 1 year of BPO experience in an international voice account
- Excellent communication skills in English
- Willing to work onsite in Quezon City
- Open to graveyard shifts
Hiring Process:
- Phone Screening
One DAY ONSITE PROCESS:
- Initial Interview
- Assessment
- Final Interview
- Job Offer
Perks & Benefits:
- HMO coverage on Day 1
- Free HMO for 1 dependent after 1 year
- Paid training and development programs
- Clear career growth opportunities
- Supportive and inclusive team environment
Ready to Apply?
Send your resume to:
Or message via Viber:
Job Types: Full-time, Permanent
Pay: Php18, Php23,000.00 per month
Benefits:
- Company events
- Flexible schedule
- Health insurance
- Life insurance
- Opportunities for promotion
- Paid training
Education:
- Bachelor's (Required)
Experience:
- Call Center: 1 year (Preferred)
Location:
- Quezon City (Preferred)
Work Location: In person
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