Customer Care Executive

2 weeks ago

Quezon City, National Capital Region, Philippines Stemz Healthcare Full time ₱150,000 - ₱250,000 per year

Company Description

Since 2015, Stemz Healthcare has been committed to revolutionizing healthcare services worldwide. Utilizing cutting-edge technology, including Machine Learning and Artificial Intelligence, Stemz ensures the highest quality of patient care and efficiency. With a strong global presence, Stemz Healthcare is dedicated to delivering superior services, redefining industry standards, and enhancing customer lives. The company has achieved prestigious recognitions and accreditations, including CAP (College of American Pathologists) accreditation for their Laboratory Services in India, Nepal, and the Philippines, underscoring their commitment to excellence.

Role Description

This is a full-time on-site role located in Quezon City for a Customer Care Executive. The Customer Care Executive will be responsible for providing exceptional customer support, ensuring customer satisfaction and service excellence. Key tasks include handling inquiries, resolving complaints, maintaining customer records, and effectively communicating with clients to build strong relationships. Additionally, the role involves assisting in sales processes and contributing to team goals.

Qualifications

  • Customer Support, Customer Satisfaction, and Customer Service skills
  • Strong Communication skills
  • Ability to work independently and collaboratively in a team environment
  • Relevant experience in a customer care or support role
  • Bachelor's degree in a related field is beneficial

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