Operations Manager

2 days ago

Philippines OutSta Full time ₱384,000 - ₱480,000 per year

We are seeking an experienced Operations Manager / Booking Manager to oversee the daily operations of our short-term rental properties. The ideal candidate will have a strong background in managing bookings through platforms such as Airbnb, , and VRBO. This role requires exceptional communication skills to effectively engage with guests and ensure a seamless experience throughout their stay.

Key Responsibilities:

  • Manage and optimize short-term rental bookings across multiple platforms including Airbnb, , and VRBO.
  • Communicate effectively with guests to ensure a high level of satisfaction and resolve any issues promptly.
  • Coordinate and oversee property maintenance and housekeeping services to maintain quality standards.
  • Analyze booking trends and occupancy rates to develop strategies for increasing revenue.
  • Maintain accurate administrative records and reporting related to bookings, guest interactions, and property performance.
  • Collaborate with team members to improve operational efficiency and guest experiences.
  • Implement best practices in hospitality management and stay updated on industry trends.

Requirements:

  • Proven experience in operations management, preferably in the short-term rental or hospitality industry.
  • Strong familiarity with online booking platforms such as Airbnb, , and VRBO.
  • Excellent communication and interpersonal skills to interact with guests and service providers.
  • Strong organizational and administrative capabilities.
  • Ability to work independently and make decisions in a fast-paced environment.
  • Proficiency in using property management software and tools.
  • A proactive approach to problem-solving and a keen eye for detail.

Job Type: Full-time

Pay: Php38, Php40,000.00 per month

Benefits:

  • Health insurance
  • Paid training
  • Work from home

Application Question(s):

  • Do you have proven experience in operations management, preferably in the short-term rental or hospitality industry?
  • Do you have experience working for US clients?
  • Do you have experience in online booking platforms such as Airbnb, , and VRBO?
  • Are you okay working 40-50 hours per week during American business hours?
  • Are you available to start immediately?

Language:

  • English (Required)

Work Location: Remote

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