Operations Manager
5 days ago
We are seeking an experienced Operations Manager / Booking Manager to oversee the daily operations of our short-term rental properties. The ideal candidate will have a strong background in managing bookings through platforms such as Airbnb, , and VRBO. This role requires exceptional communication skills to effectively engage with guests and ensure a seamless experience throughout their stay.
Key Responsibilities:
- Manage and optimize short-term rental bookings across multiple platforms including Airbnb, , and VRBO.
- Communicate effectively with guests to ensure a high level of satisfaction and resolve any issues promptly.
- Coordinate and oversee property maintenance and housekeeping services to maintain quality standards.
- Analyze booking trends and occupancy rates to develop strategies for increasing revenue.
- Maintain accurate administrative records and reporting related to bookings, guest interactions, and property performance.
- Collaborate with team members to improve operational efficiency and guest experiences.
- Implement best practices in hospitality management and stay updated on industry trends.
Requirements:
- Proven experience in operations management, preferably in the short-term rental or hospitality industry.
- Strong familiarity with online booking platforms such as Airbnb, , and VRBO.
- Excellent communication and interpersonal skills to interact with guests and service providers.
- Strong organizational and administrative capabilities.
- Ability to work independently and make decisions in a fast-paced environment.
- Proficiency in using property management software and tools.
- A proactive approach to problem-solving and a keen eye for detail.
Job Type: Full-time
Pay: Php38, Php40,000.00 per month
Benefits:
- Health insurance
- Paid training
- Work from home
Application Question(s):
- Do you have proven experience in operations management, preferably in the short-term rental or hospitality industry?
- Do you have experience working for US clients?
- Do you have experience in online booking platforms such as Airbnb, , and VRBO?
- Are you okay working 40-50 hours per week during American business hours?
- Are you available to start immediately?
Language:
- English (Required)
Work Location: Remote
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