Help Desk Technician
2 days ago
Experience
● Has at least one (1) year of experience in Help Desk tasks including but not limited to problem tracking, phone consulting, voicemail consulting, among others.
● Exposure in technical set-up, configuration, and maintenance of different applications, network environments, software tools an advantage.
● Exposure in dealing and talking with end customers.
- Help Desk Task Proficiency
a. Knowledgeable in MS Office Applications.
b. Knowledgeable in PC Operating System (Windows 98/XP/2000/7);
c. Knowledgeable in Windows Server Operating System (Windows 2000/2003/Standard Edition);
d. Monitor assigned task(s) including the scheduled reports globally.
e. Able to provide courteous and quick response to customers asking help via phone, email, remote access, or onsite support.
f. Has the willingness to find answers to all questions addressed to them.
g. Ability to familiarize themselves with the research and information resources and knowledge bases at hand.
h. Ready to research questions using a variety of manuals and resources, and to work with other Help Desk Support Engineers and IT colleagues in answering any customer's question.
i. Shows eagerness to learn as one progress in the field and as one is faced with new questions and situations.
-
Junior Helpdesk Technician
1 week ago
Ayala Alabang, National Capital Region, Philippines InnoPrince Inc. Full time ₱300,000 - ₱450,000 per yearOVERVIEWThe number one goal of everyone in our team is to make our Clients exceptionally happy. TheJunior Helpdesk Technicianplays an important role in making sure that happens.TheJunior Helpdesk Technicianhandles the first level support requests that come in from our Clients. They are the first to touch a helpdesk ticket and make sure that the issued is...
-
IT Service Desk Analyst – Mandarin Support
2 days ago
Ayala Alabang, National Capital Region, Philippines KMC Solutions Full time ₱30,000 - ₱60,000 per yearMake your next big career move by applying as KMC Solutions' next GLOBAL SERVICE DESK ANALYST (MANDARIN LANGUAGE)We're on the lookout for a Global Service Desk Analyst who can bring both technical expertise and top-notch customer service to the team. In this role, you'll be the go-to person for troubleshooting...
-
Service Desk Analyst
2 weeks ago
Ayala Alabang, National Capital Region, Philippines Datacom Full time ₱400,000 - ₱600,000 per yearOur PurposeHere at Datacom, we connect people and technology to solve challenges, create opportunities and discover new possibilities for our communities.The Nitty GrittyWe have over 6,200 people across our global offices and generate annual revenue of over $1.2 billion, this makes us one of Australasia's largest professional IT services companies. We have...
-
Service Desk Support
1 week ago
Ayala Alabang, National Capital Region, Philippines NYGC Services, Inc. Full time ₱250,000 - ₱500,000 per yearJob descriptionProject Role: Service Desk SupportLocation: Alabang Muntinlupa / HybridRequirements1 year on help desk and expert on automation of help desk tools HAD (Helpdesk Advanced Automation tool)Serve as first point of contact for IT support requests (phone, email, chat, ticketing
-
Service Desk Specialist
1 week ago
Ayala Alabang, National Capital Region, Philippines NYGC Services, Inc. Full time ₱300,000 - ₱450,000 per yearRole : Service Desk SpecialistLocation : Alabang MuntinlupaWork Type : Hybrid - 3x per week RTOWork Shift : Shifting ScheduleJob Description:POSITION OBJECTIVE/ JOB SUMMARY: The Service Desk Specialist I is responsible for providing 1st level of support to all customers with their questions about any of the supported software and computing platforms to the...
-
Help Desk/Service DEsk
1 week ago
Ayala Alabang, National Capital Region, Philippines NYGC Services, Inc. Full time ₱250,000 - ₱500,000 per yearJob DescriptionServe as first point of contact for IT support requests (phone, email, chat, ticketing
-
Technician
7 hours ago
Ayala Alabang, National Capital Region, Philippines Vinculum Technologies Corporation Full time ₱300,000 - ₱500,000 per yearCompany DescriptionVinculum Technologies Corporation specializes in providing custom engineering and design services for business security products and systems. Our team of experienced security experts is committed to delivering tailored solutions to meet the unique needs of each client. We prioritize strong relationships and a clear vision to ensure...
-
Senior IT Service Desk Engineer
6 hours ago
Ayala Alabang, National Capital Region, Philippines Integrated Office Solutions Inc. Full time ₱1,200,000 - ₱2,400,000 per yearUnleash Your Talents with UsHi there, our future Senior IT Service Desk Engineer Happy to see YOU here.Here at Integrated OS, you'll be part of a team of passionate individuals who are committed to delivering exceptional offshoring services. Bringing in an array of skills and talents from different areas of business from Finance, Human Resources, Information...
-
Microsoft 365 Technician
1 week ago
Ayala Alabang, National Capital Region, Philippines NYGC Services, Inc. Full time ₱450,000 - ₱600,000 per yearQualificationsEducationBachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience).Experience1–3 years of experience in a Service Desk or Technical Support role.Hands-on experience with Microsoft 365 (O365) applications and admin tools.Experience with ITSM tools (ServiceNow, Jira, or equivalent).Technical...
-
ICT Technician
6 hours ago
Ayala Alabang, National Capital Region, Philippines Integrated Office Solutions Inc. Full time ₱300,000 - ₱450,000 per yearUnleash Your Talents with UsHi there, our future ICT Technician Happy to see YOU here.Here at Integrated OS, you'll be part of a team of passionate individuals who are committed to delivering exceptional offshoring services. Bringing in an array of skills and talents from different areas of business, from Finance, Human Resources, Information Technology,...
