WFM Assistant Manager

Job Title: Assistant Manager, Workforce/Team Lead, WFMWork setup: Hybrid setup in MOA, Pasay Shift Schedule: Night shift/shifting Qualifications:At least 2 years completed in college2 to 3 years Assistant Manager/Lead Assistant Manager in WFM with 5 years total BPO experienceKnowledgeable of Erlang/OCC toolsPreferably with an Insurance campaign...

The WFM Manager is responsible for leading and optimizing workforce planning strategies to ensure operational efficiency, service level achievement, and cost-effective staffing across all business units.Key ResponsibilitiesDevelop and maintain accurate forecasting models based on historical data, business trends, and seasonal patterns.Oversee real-time...

Job Track Description:Requires formal education and relevant expertise in a professional, sales, or technical area.Performs technical-based activities.Contributes to and manages projects.Uses deductive reasoning to solve problems and make recommendations.Interfaces with and influences key stakeholders.Leverages previous knowledge and expertise to achieve...

Develops business segment forecasts for capacity and resource planning by reviewing numbers of interactions, processing time, waste, attrition, etc.Administers a 52-week capacity, staffing, and resource plan to manage up and downscaling of labor and resources.Communicates directive guidelines for the WFM Schedulers to ensure schedules cover demand forecast...

WENDY'S PHILIPPINES IS HIRINGAre you a Wendy's kind of person?Wendy's is looking for Assistant Manager for our branch in Buendia, Pasay City.QUALIFICATIONS:Assistant ManagerCollege GraduateWith/Without Experience in Managerial roleWith Experience in Quick Service RestaurantWith experience in Managerial roleWith at least 2-4 years Experience in Quick Service...

QualificationsBachelor's degree in any field (Education, Communication, Psychology, or Business preferred).Minimum of 3-5 years of experience in BPO training, with at least 1–2 years in a supervisory or assistant manager role.Proven experience in managing and developing trainers and training programs.Strong understanding of adult learning principles and...

Keep track of and report on project progressComplete any tasks assigned by the Project Manager in an efficient and timely mannerPerform other duties assigned by the Project Manager orderly and efficientlyProject Management-customer leveldevelop project charterdevelop preliminary scopedevelop project management plandirect and manage project executionmonitor...

Support daily operations and assist the Restaurant Manager in achieving Business GoalsEnsure implementation of quality standards in food, service, cleanliness, and store conditionConduct store walk-through and lead time in executing the daily gameplanSupervise and develop FOH staff, fostering a value driven work cultureAddress customer concerns, manage...

JOB FUNCTIONS AND RESPONSIBILITIES:Manage team of 13 or more team members, ensure departmental goals and standards are achievedCommunicate company goal, safety practice and ensure all employees remain engagedEffectively provide prompt, accurate and professional responses to customer inquiries/grievances at escalation desk.Ability to prioritize, work...

Job Descirption:Assists in the end-to-end development of real estate projects, including land acquisition, planning, permitting, construction monitoring, and turnover.Supports preparation of project financial studies, pricing strategies, and launch documents under the guidance of the Project Development Manager.Coordinates with internal departments...