Customer Service

2 weeks ago

Pasay, National Capital Region, Philippines Access Healthcare Full time ₱480,000 - ₱720,000 per year

Access Healthcare is looking for motivated and detail-oriented individuals to join our Healthcare Prior Authorization team.

Key Responsibilities:

  • Review and process prior authorization requests from healthcare providers.
  • Verify patient insurance coverage and ensure compliance with payer requirements.
  • Coordinate with healthcare providers, insurance companies, and patients to resolve issues related to authorization requests.
  • Maintain accurate and detailed documentation of all interactions and transactions.
  • Ensure compliance with US healthcare regulations and company policies.
  • Meet performance metrics, including quality, accuracy, and turnaround time.

Qualifications:

  • Good verbal and written communication skills.
  • Strong attention to detail and ability to multitask in a fast-paced environment.
  • Willingness to work in Double Dragon, Pasay
  • Must have a BPO International experience in Healthcare Outbound Prior Authorization.
  • Has knowledge in Benefits and Authorization.
  • With experience in Provider side.

Why Join Us?

  • Competitive salary and benefits package.
  • Opportunities for career growth and advancement in the BPO healthcare industry.
  • Supportive and inclusive work environment.

Job Type: Full-time

Pay: Php25, Php30,000.00 per month

Benefits:

  • Employee discount
  • Health insurance
  • Life insurance
  • Opportunities for promotion
  • Paid training
  • Pay raise
  • Promotion to permanent employee
  • Transportation service provided

Ability to commute/relocate:

  • Pasay: Reliably commute or planning to relocate before starting work (Required)

Experience:

  • Prior Authorization Specialist: 1 year (Required)
  • Healthcare Customer Service Representative: 1 year (Required)

Work Location: In person

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