Field Force Management Assistant Manager

3 days ago

Pasig, National Capital Region, Philippines LG Electronics Philippines Full time ₱2,000,000 - ₱2,500,000 per year

Employment Type
: Permanent

Location Type:
On-Site

Department
: Customer Service

Reports To
: Field Force Management Part Leader

About the Role:

Oversees regional supervisors and ensures seamless communication between SOM, KAM, and other sellout-related teams. This role emphasizes strategic coordination to effectively monitor promoter sellout performance, evaluate regional supervisor effectiveness, and provide strong leadership to drive overall business results.

Key Responsibilities:

  • Monitor and evaluate overall performance of Retail Specialists (RS); identify underperformers and implement corrective actions.
  • Conduct store-level analysis to generate actionable insights.
  • Drive productivity improvements across the field force through targeted support and performance analysis.
  • Assess RS and Trainer productivity and cost efficiency; develop strategic operational plans to optimize resources.
  • Ensure effective communication and management across all field roles, including RS, Team Leaders (TLs), and Trainers.
  • Collaborate directly with RS to boost sales performance in assigned stores.
  • Conduct regular shop visits to identify operational issues and improvement opportunities.
  • Lead cross-functional coordination to implement strategies and plans (SOM, KAM, Field Force, PMs).
  • Set clear and achievable targets for RS and TLs aligned with business objectives.
  • Consolidate and analyze RS performance data, improvement plans, and field feedback.
  • Prepare strategic reports for management on field force performance and initiatives.
  • Identify RS-related issues and develop detailed analysis and strategic solutions.
  • Organize and facilitate RS monthly conferences and weekly team meetings.
  • Manage below-the-line marketing activities and seasonal field projects.
  • Experienced in planning and executing trade-related events and activities.

Qualifications:

  • Bachelor of Science degree required; advanced degree in Marketing is a strong advantage
  • At least 3-5 years of experience in Field Force Management
  • Proficient in project management, with a track record of successful execution
  • Excellent interpersonal skills, including effective communication and negotiation
  • Strong leadership and team management capabilities
  • Data interpretation expertise, with a focus on generating value-adding insights
  • Advanced analytical and strategic thinking; proficiency in Excel is essential
  • High sense of ownership and accountability in all responsibilities
  • Experienced in trade events, including planning and executing trade-related activities

Why Join Us?
We believe in fostering a culture of innovation, collaboration, and growth. As part of our team, you'll have the opportunity to work with cutting-edge technology and a diverse group of talented professionals. We offer competitive compensation, continuous learning opportunities, and a work environment that values your ideas and contributions.

Ready to Take the Next Step?
Apply today and be a part of something bigger. We don't just build careers; we build futures.

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