Asset Performance Engineer

4 days ago

Quezon City, National Capital Region, Philippines Tech Mahindra Full time ₱400,000 - ₱800,000 per year

We're Hiring: Asset Performance Engineer


Work Where People Matter


• At Tech Mahindra Philippines, we're more than just a BPO — we're a Certified Great Place to Work where your growth and well-being come first. With thriving hubs in Cebu and Manila, we're helping people like you build meaningful careers while making a real difference for customers around the world.


Why You'll Love It Here


• Growth you can see – promotions and career paths await


• Learning that sticks – trainings to sharpen your skills


• A workplace that cares – inclusive, supportive, and people-first


• Health coverage you can count on


Your Day-to-Day


• Perform remote system investigations via the monitoring portals, analyzing performance data, error logs, and system health to identify the root cause.


• Provide occasional onsite technical support to contractors


• Manage Service enquires through various monitoring platforms


• Trouble shoot issues with Solar PV Systems on site and off site


• Identifying Defects


• Determining and sourcing replacement parts


• Creating SO's/BOM (Bill of Materials) in NetSuite for replacement parts


• Liaise with system component suppliers for technical support and warranty claim approval


• Document their findings in the NetSuite case outcome section


• Interface with subcontractors, clients, and internal teams to achieve desired outcomes


• (O&M)-Check the system is active on the VCOM monitoring portal. Ensuring that the system is displaying in the relevant portfolio filter.


• (O&M)-Monitor the system for the length of the contract in accordance with the System Monitoring procedure


• (O&M)-Create a service cases


• (O&M) -Generate performance reports in accordance with the contract requirements e.g. Monthly, quarterly, or annually


• (O&M)-Mark the report task off of NetSuite and submit to customer reporting contact


• (O&M)-Present the report during regular customer meetings.


• (O&M)-Close the outstanding annual inspections in NetSuite


• (LGC)-Collect inverter data for LGC submission


Work Setup


• Location: Work in Office – Eastwood, Quezon City


• Shift: Shifting


About Tech Mahindra Philippines


• We're a global provider of IT and business process services, helping industries like telecommunications, healthcare, retail, banking, e-commerce, travel, and logistics. In the Philippines, we're home to thousands of talented professionals who value growth, diversity, and teamwork.


Your Next Move


• If you're ready for a role where you can grow, make a difference, and enjoy the ride — we'd love to meet you. Apply today and let's get started.

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