Recruitment & Admin Specialist | Onsite | Makati/Alabang | Mid Shift | Day 1 HMO

Shape the Workforce Powering the Future of Care

Work with an award-winning global home care provider renowned for its compassionate, client-centered approach. Here,, you'll ensure the right people join teams that deliver trusted, high-quality care. Combine your organizational skill and HR expertise to uphold compliance, streamline processes, and make a real difference in the lives of care professionals and clients alike.

Job Description

As a Recruitment and Admin Specialist, you will manage recruitment processes, support training and compliance, and maintain documentation to ensure operational excellence. This role bridges people, compliance, and administration-making a direct impact on both employees and clients.

Job Overview

Employment type: Full-time

Shift: Mid Shift, Weekends Off

Work setup: Onsite, Makati/Alabang

Exciting Perks Await

• Day 1 HMO coverage with free dependent
• Competitive Salary Package
• Prime office locations in Makati and Alabang (Easy access to MRT stations, restaurants, and banks)
• Mid shift schedule
• Fixed weekends off
• Salary Advance Program through our banking partner (Eligibility and approval subject to bank assessment. Available to account holders with minimum of 6 months company tenure.)
• Unlimited upskilling through Emapta Academy courses (Want to know more? Visit )
• Free 24/7 access to our office gyms (Ortigas and Makati) with a free physical fitness trainer
• Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more)
• Unlimited opportunities for employee referral incentives across the organization
• Standard government and Emapta benefits
• Total of 20 annual leaves to be used on your own discretion (including 5 credits convertible to cash)
• Fun engagement activities for employees
• Mentorship and exposure to global leaders and teams
• Career growth opportunities
• Diverse and supportive work environment

The Qualifications We Seek

• 1-3 years of experience in end-to-end recruitment, including administrative support throughout the hiring process.
• Proven ability to manage candidate administration, including interview scheduling, reference checks, document verification, and onboarding coordination.
• Strong administrative and organizational skills, with high attention to accuracy and detail.
• Excellent communication skills - confident in speaking, reading, and writing English.
• Demonstrated understanding of values, culture, and service standards within home care or similar care-based environments.
• Self-motivated and confident, able to build and maintain relationships with candidates and colleagues.
• Hands-on experience in candidate sourcing, screening, and selection.
• Skilled in using Microsoft Office and Applicant Tracking Systems (ATS); quick to learn new technologies.
• Highly organized, able to prioritize tasks and meet deadlines in a fast-paced environment.
• Team-oriented, results-driven, and resilient in achieving recruitment and service goals.

Core Competencies

• Driving Results
• Customer Focus
• Influencing
• Teamwork & Collaboration
• Communication & Relationship Management
• Living Home Instead
• Agile Learner

Role-Specific Competencies

• Adapting to Change
• Planning & Organising
• Resilience

Your Daily Tasks

Recruitment & Development Support

• Manage all aspects of recruitment administration, ensuring compliance with legal, regulatory, and franchise standards.
• Maintain effective communication with candidates and oversee the end-to-end hiring process for a positive candidate experience.
• Monitor recruitment channels and conduct initial screening interviews.
• Coordinate background checks, reference verification, and document collection for new hires.
• Set up and track online training programs and ensure timely completion.
• Assist in onboarding new employees by setting up contracts, payroll, and system access.

Compliance & Auditing

• Conduct audits of care documentation, including daily records, care plans, and electronic medication records (e-MARs).
• Identify and report non-compliance issues, ensuring corrective action plans are developed and executed.
• Monitor and track compliance with industry regulations, internal policies, and franchise standards.
• Support readiness for CQC inspections by ensuring required documentation is up to date.
• Perform routine compliance checks and maintain an organized audit trail.

Administrative Support

• Maintain accurate records in internal systems and ensure document integrity.
• Organize and schedule training sessions, meetings, and compliance reviews.
• Assist in tracking key employee milestones such as training renewals, work anniversaries, and certifications.
• Provide incoming telephone support and manage email correspondence.
• Support daily operational meetings and internal reporting.
• Perform visit reconciliations for invoicing and payroll, including adding client and staff expenses.
• Monitor daily system alerts & live view (log in, log outs, medication).
• Manage client onboarding to Birdie & People Planner.
• Support scheduling activities for clients & care professionals.
• Support holiday coordination.
• Verify & reconcile care professional visits.
• Coordinate retention activities as directed by RM.
• Manage both client and care professional files and ensure they are up to date.
• Support the reconciliation of bank statements on Xero.
• Support month-end processes & complete scorecard.
• Carry out any other administrative duties deemed necessary for successful operations.

About the Client

Caring Beyond Compliance

Our client is a trusted provider in the home care services industry, delivering personalized in-home care and companionship for older adults in the Medway area. With a commitment to compassion, compliance, and quality, they create a safe and supportive environment where both clients and professionals thrive.

Welcome to Emapta Philippines

Join a team that values camaraderie, excellence, and growth. Recognized as one of the Top 20 Dream Companies of Filipinos in 2024, Emapta stands proudly alongside industry giants, offering stability and exciting career opportunities. Your career flourishes here with competitive compensation, international clients, and a work culture focused on collaboration and innovation. Work with global clients across industries, supported by a stable foundation and like-minded professionals passionate about making an impact. We empower your success with opportunities for personal and professional development in an inclusive environment. Apply now and be part of the #EmaptaEra