Field Support EngineerSydney, NSW, Australia

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Field Support EngineerSydney, NSW, Australia

Visionary Machines

Sales & Business Development, Customer Service

Posted on Jul 25, 2025

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Field Support Engineer

Visionary Machines Headquarters, Sydney CBD, Australia | On-Site | Full-Time

Visionary Machines produces advanced dual-use optical sensing and trusted spatial awareness for machines that enhance community safety and productivity. Staffed by a group of world-leading optical and robotics experts, the company simplifies and empowers machine and robotic autonomy, surveillance, and inspection with passive optical 3D perception systems. Visionary Machines is a sovereign Australian company — headquartered in Sydney, Australia.

Innovative Projects with Real-World Impact

Our current mission-critical projects are focused on security and defence. Applicants with Defence experience are desirable. Police checks will be required for shortlisted applicants. Applicants must be eligible to obtain Security Clearance from AGSVA OR hold a Security Clearance Level 1 or higher.

Our Culture

We are a passionate, fast-growing team on a mission to make the world safer through trusted sensing. Our culture is collaborative, transparent, and supportive—we value curiosity, initiative, and diverse perspectives. We celebrate achievements together, from company milestones to birthdays. Knowledge-sharing is part of who we are, with regular lunch and learns where team members showcase their skills and insights. We thrive in an environment that requires flexibility, creative problem-solving, and thinking on your feet. If you enjoy working in a dynamic, supportive environment where you can make a meaningful impact, you'll feel right at home.

An Inclusive Team Culture

Join a diverse, supporting and inclusive team. We celebrate the big and smaller day-today wins, recognising and celebrating the unique skills you bring to your role.

The Opportunity

We're currently inviting Expressions of Interest for Experienced Field Support Engineers who can work on-site to focus on leading the delivery of demonstrations and collection of test data and related activities.

Our Defence and Public Safety team delivers innovative capability solutions across civil and defence applications. If you're ready to bring your skills and experience to a dynamic and driven team, we would love to hear from you.

What We are Looking For

• Relevant tertiary qualifications
• Defence Industry experience highly regarded
• Proven ability to solve complex challenges
• Ability to take project ownership and work with minimum supervision
• Strong attention to detail
• Excellent time management and communication skills
• Cross functional team collaborative work skills
• Adaptable and flexible work style

Travel

This role requires regular travel including short (1-2 days) trips in the Sydney area as well as multiple longer trips interstate and overseas.

Salary

We offer competitive remuneration packages, commensurate with your skills, experience and the impact you will bring to the role.

Employee Benefits

• Be part of a team lead by highly experienced defence industry professionals
• Direct mentoring by supportive senior leadership
• A dynamic environment where every team member learns, grows professionally, and contributes to meaningful outcomes
• Be part of a team where your contribution is meaningful and valued
• Ethical culture with a strong focus on responsible use of technology
• Committed to innovation and access to cutting edge technology and ability to shape its application
• Be part of a company with a defined strategic direction aligned with customer needs
• Competitive remuneration
• Employee Assistance Program (EAP)
• Employer-funded maternity and partner leave
• Office amenities including gym access, bike parking and shower facilities
• Desirable location in the middle of Sydney city located close to Circular Quay
• Excellent transport links including Circular Quay and Wynyard train stations, and light rail

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