
Associate Director
1 day ago
Job Posting: Associate Director for OperationsLocation: Infinx HealthcareJob Type: Full-timeInfinx Healthcare is seeking an Associate Director for Operations to lead and optimize our call center team. The role involves overseeing daily operations, driving performance improvements, managing budgets, and ensuring exceptional customer service. Key Responsibilities:Lead and develop call center managers and supervisors.
Monitor KPIs like call volume, resolution times, and customer satisfaction. Implement process improvements for operational efficiency. Analyze customer feedback and resolve complex issues.
Collaborate with senior leadership on strategic planning and performance reports. Manage the call center budget and forecast staffing needs. Work with IT teams to enhance systems and technology.
Requirements:12+ years in call center management, with 7+ years in senior roles. Healthcare and Revenue Cycle Management (RCM) experience required. Strong leadership, analytical, and communication skills.
Ability to manage large teams and optimize performance.
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Service Delivery Senior Director
7 days ago
Iloilo City, Western Visayas, Philippines SupportNinja Full timeStart Date: ASAPWork Setup:Remote - But will need to travel to Sanctum and Hideout when needed (Hybrid)Job Summary:An assertive character that can work independently, yet function in a team environmentExcellent organization, planning, time management, and analytical skills. Strong team building, interpersonal, communication, and motivational skillsStrong...
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Associate Director of Technical Learning
1 day ago
Roxas City, Western Visayas, Philippines HC Global Fund Services, LLC Full time $90,000 - $120,000 per yearAbout UsHC Global Fund Services, LLC ("HC Global") is a privately owned fund administrator serving fund managers and investment advisors in the alternative investments industry.Job DescriptionTheAssociate Director of Technical Learning & Development (L&D)plays a pivotal role in designing, implementing, and managing comprehensive training programs to support...
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Design and Costing Director
4 days ago
Iloilo City, Western Visayas, Philippines beBeeEngineer Full time ₱800,000 - ₱1,200,000Job SummaryOversee the design and costing process, which encompasses design development, standardization, quality assurance, cost estimation, and project implementation.Key ResponsibilitiesDevelop and implement design strategies to meet project objectives.Collaborate with cross-functional teams to ensure seamless project execution.Conduct cost-benefit...
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Training and Development Professional
5 days ago
Iloilo City, Western Visayas, Philippines beBeeDevelopment Full time ₱800,000 - ₱1,200,000Job OverviewAs a Learning Development Specialist, you will serve as a trusted subject matter expert to site directors in call centers. This role involves implementing training programs and upholding coaching standards to drive performance across multiple functions. You will also observe, evaluate, and provide feedback on experts and coaches to senior...
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Learning And Development Specialist
5 days ago
Iloilo City, Western Visayas, Philippines Asurion Full timeOverviewCoaching Consultants (Learning Development Specialists) are trusted subject matter experts that act as an advisor to call center Site Directors. They are responsible for implementing training, upholding coaching standards, and driving performance across multiple functions in order to create a world-class coaching environment. The incumbent will...
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Associate Accountant
1 day ago
Iloilo City, Western Visayas, Philippines HCGLOBAL RESOURCE (ASIA), INC. Full time ₱800,000 - ₱1,200,000 per yearDUTIES AND RESPONSIBILITIES:Middle and Back Office Functions:Gathers all information required (i.e. external statements, i.e., prime broker reports and custodian statements, supporting documents for recurring expenses including legal fees, audit fee, admin fees, tax fees, director's fee, etc.);Performs pricing of funds' investments using prices from external...
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BPO Associate Director Operations
1 day ago
Cebu City, Central Visayas, Philippines Private Advertiser Full time $80,000 - $120,000 per yearJob OverviewThe Associate Director of Operations is responsible for the Business Unit's day-to-day operating activities, including product and service delivery, Turn Times, SLA Adherence, revenue recognition and growth; expense, cost and margin control, monthly, quarterly and annual financial goal management, group profitability, customer interaction, and...
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BPO Associate Director Operations
4 days ago
Cebu City, Central Visayas, Philippines Private Advertiser Full timeJob Overview The Associate Director of Operations is responsible for the Business Unit's day-to-day operating activities, including product and service delivery, Turn Times, SLA Adherence, revenue recognition and growth; expense, cost and margin control, monthly, quarterly and annual financial goal management, group profitability, customer interaction,...
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Operations Director
5 days ago
Cebu City, Central Visayas, Philippines beBeeOperational Full time ₱1,800,000 - ₱2,700,000Job OverviewThe Associate Director oversees daily operations of the Business Unit, including product and service delivery, Turn Times, SLA Adherence, revenue recognition and growth; expense, cost and margin control, monthly, quarterly and annual financial goal management, group profitability, customer interaction, and efficiency metrics.This role reports to...
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Director, Service Delivery
1 day ago
Cebu City, Central Visayas, Philippines Mobile Full time $60,000 - $80,000 per yearDirector, Service Delivery Your potential has a place here with TTEC's award-winning employment experience. As a Director - Service Delivery working onsite as needed by the business in Cebu IT Park Philippines, you'll be a part of bringing humanity to business. #experienceTTEC What You'll be Doing Looking for an opportunity to manage client...