Business Process Analyst

II. JOB PURPOSE

Senior Business Process Improvement (BPI) Analyst shall be responsible to provide an objective assessment of the  Operations. He / she strives to make  processes easier, faster, higher quality and more affordable, if applicable. In addition, he / she is responsible for the design and simplification, documentation, and continuous improvement of the standard operating systems and procedures of the company, particularly core operating processes, to improve work efficiency, output quality and internal control.

He/she also conducts system analysis and ensures the effective and practical integration of operating procedures with IT/Information Systems, organizational accountabilities, and corporate policies.

III. ACCOUNTABILITIES

A. Operational

1. Review of processes, with the goal of providing an objective assessment of how the business operates and drive implementation of changes towards the improved state.

1.1. Identify, plan, and implement key projects to improve quality, reduce costs, increase productivity, and improve cycle time by reducing wasted time, rework, etc. resulting in significant business improvement and customer satisfaction.

1.1.1. Uses appropriate tools and techniques in the conduct of the study such as Best Practices, Benchmarking, Process Mapping tools, systems analysis, methods study (e.g., work measurement, time and motion study), cost-benefit study, cost accounting and so on.

1.2. Monitors, for a sufficient period, results of the implementation to identify necessary adjustments / enhancements.

1.2.1. Measures key result areas after the implementation of the new system and procedures. Measure the volume of improvements if possible.

1.2.2. Proposes further areas for improvement. Modifies system and procedures if necessary.

1.2.3. Ensures that all changes / improvements made are disseminated to all concerned.

1. Development and documentation of Standard Operating Procedures of the Company

2.1. Works with Immediate Superior and key divisions/departments concerned on the analysis and development of business operating frameworks required to develop infrastructure (information systems, standard operating procedures, organization structure, etc.) required to support the company execute its strategic action plans, market concept and goals.

2.2. Designs documents and forms necessary for the proper implementation of policies and procedures.

2.2.1. Ensures that proper control procedures for the use of forms are developed and implemented, in coordination with Process Owners, Corporate Audit, Information Technology Group and Administrative Services.

1. Works closely or assists Information Technology Group (IT) in the analysis and development of IT-enabled systems and procedures.

3.1. While developing systems and procedures, works closely with IT- in the identification of systems and processes that can be automated.

3.2. Helps identify IT-opportunities that may lead to the automation of data/information tracking, data analysis, simplification, and disintermediation of activities, and the like.

3.3. Helps IT identify required system functionalities to enable core processes and support decision-making.

3.4. Helps develop automated management reports.

1. Performance Reviews / Operations Audit

4.1. Conducts post-implementation evaluation to ensure effectiveness of the implemented policies and procedures.

4.2. Oversees regular review of Finance Operations, and coordinates with all concerned areas for improvement.

4.3. Works with Corporate Audit in the conduct of regular Operations Audit or diagnostic reviews for:

4.3.1. Determining / ensuring compliance to SOPs.

4.3.2. Achievement of planned goals, results and standards, based on designed policies and procedures.

4.3.3. Measuring effectiveness of designed systems and procedures.

4.3.4. Identifying operational problems and their causes, and identifying areas for improvement, as well as ensure continuous process improvement.

4.3.5. Determining compliance with Corporate Policies.

B. Administrative

1. Responsible for routing of documents to signatories and timely release of policies and procedures to all concerned.

2. Prepares update reports and action plans on specific areas of work assigned to him/her on a regular basis.

3. May supervise staff or have lead work responsibilities.

C. Record Control and Management

1. Ensures that all policies and procedures, manuals and related documents are controlled and maintained.

2. Ensures that all superseded documents and procedures are properly labelled and segregated from current policies and procedures.

D. Ad-hoc

1. Receives inquiries and requests for assistance from Finance Operations and other departments

2. Provides recommendations on basic operational concerns

3. Leads special projects from time to time

4. Performs other duties that may be assigned to him/her.

IV. MINIMUM JOB REQUIREMENT

A. Education/Professional Experience

1. Bachelor's Degree in Accounting, Industrial Engineering or other related courses

B. Knowledge/Skills/Abilities

1. At least 3 years' experience in related field of work.

2. Background in finance is a plus factor

C. Other Skills

1. Must be assertive and have strong leadership capability

2. Broad strategic thinker, with clear vision and direction

3. Excellent presentation skills with solid communication capabilities and practices, both oral and written

4. Excellent communication skills with the demonstrated ability to strike the right tone and select the best medium of messaging

5. Work independently as part of a team

6. Self-starter