Guest Service Associate

Job Summary:The Front Office Manager is responsible for overseeing the daily operations of the front office department, ensuring a seamless guest experience from arrival to departure. This role requires excellent leadership, guest service, and problem-solving skills, with a strong focus on team coordination and operational efficiency. The FO Manager plays a...

Position OverviewThe Van Driver is responsible for providing safe, reliable, and comfortable transportation exclusively for resort guests. The driver ensures that all transfers to and from airports, seaports, and designated pick-up/drop-off points are conducted with professionalism, courtesy, and in line with Matinloc Island Resort's service standards.Key...

The Front Office Supervisor oversees the daily operations of the front desk, ensuring efficient guest check-in and check-out processes, handling guest concerns, and supervising front office staff. This role is essential in maintaining high service standards and providing guests with a seamless and memorable experience.

Key Responsibilities:Operational ExcellenceOversee daily operations across rooms division, food & beverage, guest services, engineering and back of the house.Ensure that all departments run smoothly, efficiently, and in alignment with hotel standards and brand promise.Monitor quality of services and facilities, implementing improvements where needed.Act as...

Key responsibilities Operations management: Oversee the day-to-day operations of all resort departments, including front office, housekeeping, food and beverage, and recreation. Staff management: Hire, train, supervise, and motivate staff to ensure high standards of service. Financial management: Develop and manage budgets, monitor expenses, and ensure the...

SUMMARY:Castaway Tours is looking for a disciplined, results-driven Operations Manager to lead day-to-day execution across our island basecamps and expedition operations in El Nido, Palawan. This role is hands-on, field-based, and critical to maintaining the signature Castaway experience—seamless, high-energy, and adventure-ready.You'll be the commanding...

Job Overview:We're looking for a hands-on, people-oriented leader to oversee the day-to-day operations of our Castaway basecamps and ensure a smooth, high-quality experience for both guests and our expedition team. Plays a key role in managing campsite readiness, supporting tour guides, and upholding our signature "Castaway" atmosphere and energy.Key...

Duties and Responsibilities:Supervise day-to-day operations within the resort—including housekeeping, food and beverage, maintenance, and front office.Consistently uphold and enforce Standard Operating Procedures (SOPs), coordination protocols, and brand quality standards.Handles guest complaints promptly and professionally; solicits feedback and...

Duties and Responsibilities:Supervise day-to-day operations within the resort—including housekeeping, food and beverage, maintenance, and front office.Consistently uphold and enforce Standard Operating Procedures (SOPs), coordination protocols, and brand quality standards.Handles guest complaints promptly and professionally; solicits feedback and...

Operations Manager – Outpost Hostels El Nido & CoronFull-Time | On-Site in PalawanAbout the RoleOutpost Hostels is looking for a dynamic, hands-on Operations Manager to lead our island operations across El Nido and Coron. This role is for someone who thrives in the field — not behind a desk — and can bring order, energy, and leadership to two of the...