Sr. Quality Manager

5 days ago

Cebu City, Central Visayas, Philippines dc-cfa3-412f-8f1c-b713bbae0267 Full time

Enable your future

At TDCX, we believe that every career move should propel you forward. Work alongside innovative teams, support the growth of the world's most forward-thinking brands, and explore what's possible when human expertise meets technology. Together, we'll enable the future — starting with yours.

What is your mission?

  • Accomplishes quality assurance and compliance people objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.
  • Achieves quality assurance and compliance operations objectives by contributing information and analysis to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; Identifying and resolving problems; completing audits; determining system improvements; implementing change.
  • Meets quality assurance and compliance financial objectives by estimating requirements; scheduling expenditures; analyzing variances, initiating corrective actions.
  • Develops quality assurance and compliance plans by conducting risk analyses; identifying critical control points and preventive measures; establishing critical limits, monitoring procedures, corrective actions and verification procedures; monitoring inventories.
  • Validates quality assurance and compliance processes by establishing product specifications and quality attributes; measuring production; documenting evidence; determining operational and performance qualification; writing and updating quality assurance procedures.

Who are we looking for?

  • Candidate must possess at least a Bachelor's/College Degree, any field
  • At least 8 years of working experience in a Quality Management role
  • Minimum of 3 years on a Management capacity
  • Expertise with QA and Compliance processes, definition documents and scoring guidelines
  • Experience coaching, inspiring and motivating others to meet goals and metrics
  • Strong Analytical skills; to tell a story with data and metrics

  • Sr Quality Manager

    1 week ago

    Cebu City, Central Visayas, Philippines weSource Management Consultancy Firm Full time ₱200,000 per year

    Hello,We are urgently hiring for a Sr Quality Manager for a BPO Client in CebuThis is an onsite work, with shifting scheduleSalary is up to 200K Offers Relocation Package for those coming from a different locationRequirementsMinimum of 2 years in college, preferably a bachelors degreeMinimum 3 years of experience (preferably in a BPO or similar...

  • Quality Assistance Manager

    1 week ago

    Cebu City, Central Visayas, Philippines PEO Consulting Limited Full time ₱400,000 - ₱500,000 per year

    Job title: Quality Assistant Manager-Insurance-EBUWork location: CebuWork set up and schedule: Onsite and ShfitingSalary: 40k-50kHeadcount: 1Qualifications:Minimum of 2 years in a QA AM/TL role or currently in a Sr. TL level roleKnowledge of quality tools and analysisExperience in financial services (preferred)Must have an understanding of NPS...

  • Sr. Workforce Manager

    2 weeks ago

    Cebu City, Central Visayas, Philippines BRISolutions Human Resource Inc Full time ₱1,500,000 - ₱4,000,000 per year

    Career Opportunity: Sr. Workforce ManagerQualifications:Bachelor's degree in business administration, Operations Management, or related field, preferred but not required10+ years of experience in Workforce Management, with at least 5 years in a senior management roleProven track record of managing large-scale WFM operations for major clientsAdvanced...

  • Sr. PPC Analyst

    3 days ago

    Cebu City, Central Visayas, Philippines LegalMatch Full time

    As a Sr. PPC Analyst at LegalMatch, you will manage paid media campaigns to generate high-quality leads and optimize ad performance across platforms. Your role directly contributes to the company's growth by ensuring cost-effective lead acquisition strategies. Responsibilities: Plan, create, and manage PPC campaigns across multiple digital...

  • Maintenance Sr Technician

    2 weeks ago

    Cebu City, Central Visayas, Philippines CBRE GWS IFM PHILS. CORP. Full time ₱450,000 - ₱750,000 per year

    Maintenance Sr Technician24990228-Nov-2025GWS SegmentFull-timeEngineering/Maintenance, Facilities ManagementCebu City - Cebu - PhilippinesAbout the Role:As a CBRE Maintenance Sr. Technician, you will be responsible for maintaining medium to large-sized buildings, industrial systems, and equipment.This job is part of the Engineering and Technical Services job...

  • Sr. Executive

    2 weeks ago

    Cebu City, Central Visayas, Philippines Omega Healthcare Management Services Inc. Full time ₱1,200,000 - ₱3,600,000 per year

    About the role Omega Healthcare Management Services Inc. is seeking a talented and experienced Sr. Executive - Risk and Compliance to join our team in Cebu City, Cebu. In this full-time role, you will be responsible for overseeing the risk and compliance functions within our organization, ensuring we adhere to all relevant regulations and industry...

  • Sr. HR Business Partner, Field

    2 weeks ago

    Cebu City, Central Visayas, Philippines Amazon Full time $104,000 - $130,878 per year

    DescriptionAs the Sr. HR Business Partner, you will be responsible for the development of new programs that ensure adoption of Leadership Principals and values, across the site. You will also operate as the trusted partner to the Sr. Site leader and take an active role in developing coaching relationships along with developing the site leadership team. You...

  • Sr. Manager

    2 weeks ago

    Angeles City, Central Luzon, Philippines Sutherland Full time ₱400,000 - ₱800,000 per year

    Company Description: Sutherland is seeking a dynamic and intuitive person to join us as Talent Acquisition Sr. Manager.  We are a group of energetic and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with youJob Description: Sr. Managers in...

  • Sr. Manager

    1 week ago

    Angeles City, Central Luzon, Philippines Sutherland Full time ₱2,000,000 - ₱2,500,000 per year

    Company Description Sutherland is seeking a dynamic and intuitive person to join us as Talent Acquisition Sr. Manager.  We are a group of energetic and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you Job Description Sr. Managers in...

  • Sr. Internal Audit Officer

    2 weeks ago

    Cebu City, Central Visayas, Philippines Sun Savings Bank, Inc. Full time ₱1,200,000 - ₱2,400,000 per year

    Join a Dynamic Team and Drive Positive Change as an Sr. Internal Audit OfficerAre you a detail-oriented and results-driven professional with a passion for uncovering insights and improving processes?We are seeking a highly motivated and experienced Sr. Internal Audit Officer to join our dynamic team. In this critical role, you will play a vital part in...