Social Media

Location: Triumph Building, 1610 Quezon Avenue, South Triangle, District 4

Schedule: Full-time | May include some weekend or graveyard shifts

Work Setup: Office-based | Computer and equipment provided

Daily Work Description (You will be trained on all of this):

• Working for 5 Star STR is a full-time job with opportunities for growth and creativity.

You'll work from our office in a great, distraction-free environment.

You'll need a smartphone to communicate with the team when away from the office.

During your shift, we expect your full attention, energy, and enthusiasm.

Have fun We want you to love your job and help our guests have an amazing experience.

This is a dynamic position that blends customer service excellence with social media creativity - perfect for someone who enjoys interacting with people and building engaging content.

Your Core Roles: Customer Service

• Assist guests staying at high-end luxury vacation homes in the U.S. (mainly Las Vegas).
• Communicate clearly, quickly, and warmly with guests - mostly through text and chat, sometimes by phone.
• Handle guest inquiries, issues, and requests with professionalism and positivity.
• Be solutions-oriented -when something goes wrong, you'll use your training and creativity to make it right.
• Create positive, memorable experiences for every guest.

Social Media & Content Creation

• Manage and grow our social media presence for Buddha Estates (our vacation rental brand) and our management company.
• Create and publish content (photos, Reels, videos, and Stories) on Instagram, TikTok, and Facebook.
• Edit and post short-form videos that highlight our beautiful homes and guest experiences.
• Develop simple engagement ideas - like asking guests to tag us, run contests, or share vacation moments using our hashtag.
• Work with our management team to boost visibility, engagement, and followers.
• Be comfortable running basic boosted posts or ads through Meta Business Suite.
• Help turn engagement into real bookings and leads.

Skill Sets Required:

• Excellent English communication (written and spoken).
• Social media content creation experience -able to produce Reels, edit videos, and write fun captions.
• Friendly, professional communication with guests - emojis and humor welcome
• Solutions-oriented mindset - stay calm and resourceful when challenges arise.
• Growth mindset - ready to learn, improve, and take feedback.
• Technology friendly - comfortable using new apps and software.
• Punctual and attentive - messages must be replied to quickly (within 5 minutes).
• Prior Airbnb or customer service experience is a plus.
• Experience using Canva, CapCut, or similar tools is a plus.
• Experience running or assisting with social media ads or influencer collaborations is a plus.

About Us:

We manage and market luxury short-term rentals under the Buddha Estates brand, as well as a growing property management company. Our mission is to deliver 5-star experiences and unforgettable stays - and we want our social media to reflect that same energy and excellence.

If you love communicating with people, creating content, and being part of a fast-growing hospitality team — this job is for you

The position is full time and Paid bi-Weekly,

Bonuses & Growth Opportunities:

• 13 month pay
• Paid days off & Sick days
• Monthly KPI Bonus
• Unique Performance Observed (UPO) Bonus
• Fun Kahoot Competitions
• Personal and professional growth - we'll share great training materials, books, and podcasts to help you become the best version of yourself.

Job Types: Full-time, Permanent

Pay: Php30, Php40,000.00 per month

Benefits:

• Company Christmas gift
• Flexible schedule
• Opportunities for promotion
• Paid training
• Pay raise

Application Question(s):

• Please share links to social media pages, videos, or posts you have personally created or managed.
• Which tools or apps have you used for video editing, graphics, and scheduling (e.g., Canva, CapCut, Meta Business Suite, etc.)?
• Write a short sample caption for an Instagram post showing a beautiful luxury vacation home.
• Are you willing to work onsite at the Triumph Building (Quezon Ave.) and occasionally on weekends or graveyard shifts?
• Your expected Travel time from your residence to Triumph Building (Quezon Ave.)?
• Can you provide professional references from previous employers or clients if requested?

Education:

• Senior High School (Required)

Experience:

• Social media management: 1 year (Preferred)
• Hospitality Customer Service: 1 year (Required)

Language:

• English Fluently (Required)

License/Certification:

• NBI (National Bureau of Investigation) Clearance (Preferred)

Work Location: In person