Billing Assistant

1 day ago

Manila, National Capital Region, Philippines Cartrack Full time $40,000 - $60,000 per year

We are a world-leading smart mobility SaaS company with over 2,000,000 subscribers across 23 countries and we are looking for a Billing Assistant to join our team. Our teams are collaborative, vibrant and fast-growing and all team members are empowered with the freedom to influence our business with ideas that drive innovation and efficiency.

Responsibilities:

  • Handle invoicing, payments, and liaise with customers
  • Escalates customers disputes or enquiries to relevant departments and ensure proper follow up
  • Prepare and issue accurate invoices for our SaaS and GPS tracking services.
  • Ensure timely delivery of invoices to clients.
  • Review and verify billing data to ensure accuracy before processing.
  • Resolve any discrepancies in billing information promptly.
  • Update and maintain detailed records of customer billing accounts.
  • Manage recurring billing cycles and subscription renewals.
  • Address and resolve customer billing questions and issues efficiently.
  • Provide excellent customer service to maintain positive client relationships.
  • Assist in the preparation and analysis of billing-related financial reports.
  • Ensure all billing activities comply with company policies and financial regulations.
  • Continuously improve billing processes to enhance accuracy and efficiency.

Requirements:

  • Graduate of any Accounting / Business Admin course
  • With 5 years of experience in Billing and Accounting
  • Proficient in MS office
  • Can work onsite in Makati City, Philippines

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