Sales Admin
4 days ago
MVP Asia Pacific Inc. is a leading outsourcing company located in the Clark Freeport Zone, Pampanga, Philippines. We were founded with the mission to connect highly skilled offshore professionals with businesses of all sizes across the globe—helping our clients scale with speed and excellence.
At MVP, we foster a culture of professionalism, innovation, and collaboration. Our people enjoy a supportive, growth-driven environment with opportunities for continuous learning, career development and work-life balance.
If you're driven, passionate about learning, and ready to make an impact, we'd love for you to join our growing team of MVPs
Sales Admin – Aftermarket
Job Description:
Customer Support & Aftermarket Sales Assistance:
· Provide accurate and timely Aftermarket product quotes (e.g., Window Tint, GlassCoat Graphene Ceramic Coating, Leather Care, Fabric Care, Vinyl Care, and bundled packages).
· Clearly present the features, benefits, and warranties of these products through digital channels (email, phone, video, PDF).
· Ensure every retail customer receives an Aftermarket quote, including available package discounts (e.g., Enviro Pack, Lifestyle Pack).
· Support the Sales Team with follow-up communications for customers considering Aftermarket products.
Sales Support:
· Draft customised Aftermarket product quotes.
· Present bundled offers (e.g. Window Tint + GlassCoat) to highlight customer savings.
· Assist Sales Consultants in communicating product warranties and Lifetime coverage benefits.
Sales Administration:
· Ensure sales contracts, product inclusions, and pricing are accurate.
· Process warranties and Aftermarket product documentation correctly.
· Maintain and update product information sheets, quotes, and marketing materials.
· Prepare reports on product sales performance, package uptake, and customer feedback.
Administration:
· Record warranty details and submit documentation.
· Track sales performance against targets and prepare weekly reports.
Meetings and Trainings:
· Attend remote meetings with Sales Managers and product suppliers as required.
· Participate in training on new Aftermarket product updates and dealership promotions.
Team Coordination & Communication:
· Work closely with on-site Sales Consultants and Finance Manager to ensure smooth customer handover.
· Coordinate schedules related to product installations (e.g. Ceramic Coating) by liaising with the local team.
· Attend virtual meetings and training to stay up to date on product knowledge, promotions, and sales strategies.
Qualifications:
· years of experience in Sales, preferably within the automotive or motor industry or similar industries.
· Tech-savvy with experience using CRM systems, digital quoting tools, and communication platforms.
· Strong sales support skills with the ability to highlight value, savings, and warranties to customers.
· Customer-focused mindset with the ability to present premium protection products confidently.
· Proactive in creating opportunities for product upsell and cross-sell.
· Self-motivated and adaptable to remote collaboration across time zones.
· Excellent attention to detail in contracts, pricing, and product inclusions.
· Strong written and verbal communication skills to effectively explain product features and benefits remotely.
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