
Onboarding & Customer Relations Manager
1 day ago
Job description:
About Pallet Connect:
Pallet Connect is a dynamic company deeply rooted in the pallets industry. Our mission is to develop the most versatile and user-friendly ERP platform tailored specifically for pallet businesses. Our cloud-based ERP management system is meticulously crafted for pallet businesses that have outgrown their current processes or are burdened by outdated systems that lack industry-specific features. We understand the unique complexities of the pallet industry, and our solution is tailored to streamline operations and drive efficiency. What truly sets us apart is our unwavering commitment to our customers. We actively listen to their needs and leverage their feedback to continuously evolve our platform. By understanding the challenges faced by pallet businesses, we ensure that Pallet Connect remains the top choice for companies seeking a comprehensive ERP solution.
Key Responsibilities:
Pallet Connect is seeking a Customer Relations Executive to assist in shaping and supporting the growth of our clients. You will play a vital role in ensuring the satisfaction and success of our customers. Your primary responsibilities will include, but are not limited to:
Onboarding: Guide new customers through the initial setup of Pallet Connect, providing product demonstrations, and addressing any technical or operational questions they may have.
Relationship Management: Establish and maintain strong relationships with customers, serving as their main point of contact for inquiries, concerns, and requests. Proactively communicate, understand customer needs, and promptly address any issues.
Customer Support: Provide exceptional support to customers by answering their questions, troubleshooting problems, and offering solutions through various channels such as phone, email, and our support ticket system.
Customer Education and Training: Educate new and existing customers about the features, functionalities, and best practices of Pallet Connect. This may involve creating user guides, tutorials, or conducting training sessions.
Success Planning: Collaborate with customers to understand their goals and objectives, develop tailored success plans, and assist in aligning our product with their objectives.
Continuous Improvement: Serve as a trusted advisor to customers, understanding their end-to-end business processes, and providing valuable feedback to the entire Pallet Connect team for product development enhancements.
-
Customer Relations Staff
1 day ago
Davao City, Davao, Philippines Seaquest Logistics, Inc. Full time $40,000 - $60,000 per yearWe are looking for a Customer Relations Staff who will ensure excellent customer experience by managing client accounts, coordinating domestic freight forwarding operations, and providing timely solutions to customer concerns. If you are passionate about client service, highly organized, and experienced in logistics, we want you on our teamJob...
-
Customer Relation Maager
1 day ago
Davao City, Davao, Philippines Executive Chef Cook Full time ₱200,000 - ₱250,000 per yearKnowledgeable in customer relationship in the Automobile industry.Trained in telephone courtesy.At least with two(2) years in handling customer complaint.Excellent in the English language both written and verbal.Must be a team player.Can work in extended time.Computer literate, Microsoft Word, Excel, Power PointJob Type: Full-timePay: Php20, Php25,000.00 per...
-
Customer Relations Officer
1 day ago
Davao City, Davao, Philippines Executive Chef Cook Full time ₱216,000 per yearMust have at least 1 year experience in handling customer complaint.Can handle customer complaint with ease.Excellent command in the English language.Must be a computer literate, Microsoft Wor, Excel, Power point.Trained in telephone courtesy.Can work on extended time.Must be a team player.Job Types: Full-time, Fixed termContract length: 60 monthsPay: Php15,...
-
Customer Support Associate
1 day ago
Davao City, Davao, Philippines Acquire Intelligence Full time ₱600,000 - ₱1,200,000 per yearWe're an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the worldPOSITION DESCRIPTIONCustomer Support AssociateSanto Domingo, Dominican RepublicReporting to: Team LeadAcquire...
-
Relationship Manager
7 days ago
Davao City, Davao, Philippines DITO Telecommunity Corporation Full timeOverviewAs Relationship Manager for DITO Business under the SME segment, you will be responsible for managing and growing relationships with small and medium-sized enterprise (SME) clients. You will play a key role in identifying business opportunities, presenting tailored solutions, and ensuring the satisfaction and retention of clients. The ideal candidate...
-
Rider Onboarding Specialist
1 day ago
Davao City, Davao, Philippines Ninja Van Full time ₱500,000 - ₱1,000,000 per yearAbout the company:About the Unit:Main Duties:Responsibilities Build and maintain relationships with rider communities, manpower agencies, and external service contractors to ensure a rich pipeline of riders for callouts and conversion to ICs Create communities in social media to have a strong online following to have leads for possible conversion to ICs ...
-
Customer Service Career Starter
1 week ago
Davao City, Davao, Philippines beBeeCommunication Full timeEstablish a career in customer service with our entry-level L1 Call Center Agent role.Located at Six Eleven Center, this position is ideal for those looking to start their professional journey. As the primary point of contact for customers, you will receive comprehensive training to assist them efficiently and professionally.Responsibilities:Handle incoming...
-
Channel Account Manager for SMEs
1 day ago
Davao City, Davao, Philippines GCash Full time ₱500,000 - ₱1,000,000 per yearDo you want to take the first step in making Filipinos' lives better every day? Here at GCash, we aim to stay at the forefront of the FinTech industry by creating innovative, meaningful, and convenient financial solutions for the nation G ka ba? Join the G Nation today Key ResponsibilitiesAcquiring SMEs:Identify and target potential SME clients to promote...
-
Sales Team Lead
1 day ago
Davao City, Davao, Philippines Growsari Inc. Full time $60,000 - $100,000 per yearRole OverviewThe Saripay Sales Team Lead is responsible for managing and scaling a sales area or region, overseeing a team of up to 10 Sales Executives. This role combines leadership, field execution, and compliance discipline to drive customer acquisition and ensure high performance across the team. The Team Lead is accountable for local hiring, onboarding,...
-
Customer Experience Manager
1 day ago
Davao City, Davao, Philippines MultiplyMii Full time $60,000 - $80,000 per yearPositionType: Full TimeLocation: Philippines (Remote)Schedule: 9am - 5pm ESTAbout The CompanyOur client is a fast-growing eCommerce leader dedicated to acquiring and scaling high-potential digital brands into household names. Specializing in Family and Health & Personal Care categories, they transform exceptional products into market leaders through...