
Customer Service Representative
4 days ago
We are looking for a CUSTOMER SERVICE REPRESENTATIVE – TRAVEL ACCOUNT
Key Responsibilities:
- Books all aspects of the guest journey including but not limited to cruise itineraries, destination experiences, and pre/post travel inquiries
- Supports the Global Sales team by building strong relationships and providing best-in-class luxury service with our guests and travel advisors
- Be an expert and reference in the use of our technology systems, Salesforce, and Versonix Seaware to deliver a personalized guest experience
- Provides feedback on the quality and efficiency of customer support processes and be able to suggest enhancements when needed
Qualifications:
- Fluent in spoken English
- Hospitality background highly desirable
- Contact Center experience is an advantage
- Willing to work on-site in Parañaque
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Customer Service Representative
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