
PHRN – Healthcare Voice Account
1 day ago
Location: MOA, Pasay City (_Temp WFH - need to work onsite if has system issue)_
Employment Type: Full-time
Schedule: Night Shift / Shifting Schedules | Weekends Off
Job Summary:
We are hiring highly skilled Philippine Registered Nurses (PHRNs) for our Healthcare Voice Account. This is an excellent opportunity for nurses with strong clinical bedside experience who are looking to transition into the healthcare BPO industry.
Key Responsibilities:
- Handle inbound and outbound calls related to patient care, insurance verification, prior authorizations, and medical records requests
- Collaborate with healthcare providers to review medical histories, medications, treatment plans, and ensure accurate documentation
- Utilize clinical knowledge to triage calls and provide appropriate recommendations or escalation
- Meet performance metrics such as call quality, resolution time, accuracy, and patient satisfaction
Qualifications:
- Active Philippine Registered Nurse (PHRN) license – PRC Certified
- Minimum 1 year clinical/medical experience (Required)
- Excellent spoken and written English communication skills
- Ability to work night shifts and rotating schedules
Job Types: Full-time, Permanent
Pay: Php30,000.00 per month
Application Question(s):
- Do you have at least 1 year of solid bedside/clinical experience?
License/Certification:
- PHRN (Required)
Work Location: Remote
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