Credit and Collection Staff

1 day ago

Paranaque City, Calabarzon, Philippines HH ALL VENTURES ENTERPRISES CORP. Full time ₱3,000,000 - ₱4,500,000 per year

About the role

Join the dynamic team at HH ALL VENTURES ENTERPRISES CORP. as a full-time Credit and Collection Staff. Based in Paranaque City, Metro Manila, this role is responsible for handling customer accounts, negotiating payment plans, and recovering outstanding debts. As a key member of the collections team, you will play a vital part in the company's financial health and customer relationship management.

What you'll be doing

  • Manage a portfolio of customer accounts, actively following up on late or non-payments
  • Negotiate payment plans and settlements with customers to recover outstanding debts
  • Maintain accurate and detailed records of all customer interactions and payment arrangements
  • Provide excellent customer service, demonstrating empathy and professionalism
  • Contribute to the development of collections strategies and processes
  • Collaborate with other departments to ensure a cohesive approach to credit and collections
  • Comply with all relevant laws, regulations, and internal policies

What we're looking for

  • Minimum 2 years of experience in a collections or customer service role
  • Strong negotiation and problem-solving skills
  • Excellent communication and interpersonal abilities
  • Proficient in data entry and customer relationship management systems
  • Ability to work in a fast-paced environment and meet deadlines
  • Commitment to providing exceptional customer service
  • Knowledge of credit and collections processes and regulations

Apply now for the Credit and Collection Staff role at HH ALL VENTURES ENTERPRISES CORP.

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