Group Training Manager
4 days ago
Job Responsibilities
- Develop and lead a team of highly competent DMs, AMs and Trainers delivering the best of training experiences to the Account(s).
- Drive Training efficiency and effectiveness for the Account(s), through the Training Metrics.
- Plan, execute and monitor all training & development interventions for new hires and existing staff to enhance operational excellence.
- Work with all stakeholders to achieve business objectives.
- Drive training related change management and compliance programs for the Account(s)
- Lead content management and instructional design with the latest technology and practices to stay ahead of the competition.
- Drive ROI for the learning investment in people and value delivered to business.
- Be the ambassador for latest & innovative practices and technology and implement the best practices for the Account(s).
- Govern and maintain compliance requirements as per training standards.
Qualifications
- Graduate / Post Graduate in any stream
- Excellent written and verbal communication skills in English
- Minimum 5 yrs. experience in the Training function,
should have a sound understanding of the training function - Experience in the P&C Insurance domain, preferably Claims or Sales / Service
- Experience in training automation/digitalization
- Skills / V&A Training experience will be an added advantage
- Knowledge &/or experience of Six Sigma, Agile methodology & able to demonstrate a digital mindset
- Strong time management skills and proficiency in MS office
- Strong work ethic with a will-to-win attitude, demonstrates personal excellence, lives the growth mindset and adapts to WNS Values
- Ability to work through unstructured problems, shifting priorities, multiple demands, ambiguity and rapid changes
Work schedule: Dayshift / Fixed weekends off
Work Location: Alabang or Eastwood Site
Work Setup: Full onsite
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