CRM Systems Analyst

3 days ago

Pasig, National Capital Region, Philippines CMC Energy and Infrastructure Asia, Inc. Full time ₱1,200,000 - ₱2,400,000 per year

About the role

As a CRM Systems Analyst for Bank, working in Ortigas Pasig City Metro Manila office. In this full-time position, you will play a crucial role in analysing and optimising the customer relationship management (CRM) systems that support our clients.

What you'll be doing

  • Gather and analyse business requirements for CRM system enhancements and improvements
  • Design, develop and implement CRM system configurations and customisations to meet client needs
  • Provide subject matter expertise and training to end-users on CRM system functionality
  • Collaborate with cross-functional teams to ensure seamless integration of the CRM system with other business systems
  • Monitor system performance and identify opportunities for optimisation
  • Document processes, workflows and system configurations for knowledge management
  • Provide ongoing CRM system support and troubleshoot any issues that arise

What we're looking for

  • Minimum 5 years' experience as a CRM Systems Analyst or similar role
  • In-depth knowledge of CRM system architecture, data models and integration methodologies
  • Strong analytical and problem-solving skills to understand complex business requirements
  • Excellent communication and stakeholder management abilities
  • Experience with , Microsoft Dynamics or other leading CRM platforms
  • Tertiary qualifications in Information Technology, Computer Science or a related discipline

Apply now to become our next CRM Systems Analyst

  • Application Analyst CRM

    2 weeks ago

    Pasig, National Capital Region, Philippines Asian Technology Solutions Full time ₱750,000 - ₱900,000 per year

    Scope of WorkApplication Support : Responsible to solve Tickets escalated from Level 1 Support as system bugs, requests for service and change requestsTicket Analysis: Responsible to analyze the tickets and identify the Root CauseTraining: Responsible for the Level 1 Training to guarantee the correct knowledge sharing and the correct split of tickets Level 1...

  • Application Analyst, CRM

    5 days ago

    Pasig, National Capital Region, Philippines Grundfos Pumps Full time ₱120,000 - ₱240,000 per year

    The Application Analyst belongs to a Team focused on supporting our Business users in the day-by-day operations within the Application Area of Customer Relationship Management solving the medium to high complexity tickets and collaborating with Senior Consultants in related Projects.Your main responsibilities:Application SupportResponsible to solve Tickets...

  • system analyst

    3 days ago

    Pasig, National Capital Region, Philippines Value Care Health Systems, Inc Full time $70,000 - $120,000 per year

    JOB DESCRIPTION:1. System Requirements AnalysisAnalyze and interpret business or operational requirements from a system perspective.Break down requirements into technical specifications, considering scalability, integration, and performance.Perform system feasibility studies, impact analysis, and compatibility assessments.2. System Design &...

  • CRM Specialist

    5 days ago

    Pasig, National Capital Region, Philippines Azeus Systems Limited Full time ₱600,000 - ₱1,200,000 per year

    TheCRM Specialistis responsible for providing data collection and analysis, rendering administrative work, and assisting in the implementation of marketing and sales activities. As the first point of contact for our Marketing and Sales Team, he/she works closely with the team and directly reports to the Marketing Manager.Responsibilities:Proactively records...

  • CRM Data Coordinator

    3 days ago

    Pasig, National Capital Region, Philippines Azeus Systems Limited Full time

    Job Purpose: The CRM Data Coordinator is responsible for researching, building, and maintaining strategic contact lists to support sales and marketing campaigns. This role ensures high-quality data management within HubSpot, contributing directly to the effectiveness of outreach initiatives and the overall health of the CRM database. Key...

  • System Analyst- CRM

    2 weeks ago

    Pasig, National Capital Region, Philippines Annonymous Full time ₱360,000 - ₱720,000 per year

    3-5 years experience working with information technologies and systems analysisWorking experience in implementing systems / applications with several integration pointsAbility to assess business requirements and translates them into relevant solutionsAbility to write Technical and Functional Specifications and other relevant Design documents (e.g. Data...

  • System Analyst

    5 days ago

    Pasig, National Capital Region, Philippines Annonymous Full time $104,000 - $130,878 per year

    System AnalystThe System Analyst will be responsible for analyzing, designing, and implementing information systems to meet organizational needs. They collaborate with business owners and project managers to understand requirements and translate them into technical specifications for developers.Key Responsibilities:Collaborate with Process Owners to gather...

  • Systems Analyst

    3 days ago

    Pasig, National Capital Region, Philippines Indra Full time $104,000 - $130,878 per year

    About the roleIndra Philippines, Inc. is seeking a talented Systems Analyst with a background in the banking industry to join our dynamic team. This full-time position will be based in Ortigas, Pasig City, Metro Manila, and will play a crucial role in driving the company's technological innovations and strategic initiatives.What you'll be doingAnalyze...

  • CRM Specialist

    3 days ago

    Pasig, National Capital Region, Philippines OutForce Full time ₱1,200,000 - ₱2,400,000 per year

    About the RoleAt Outforce, we help global businesses scale by building world-class teams. Were looking for a Zoho CRM Specialistwith a strong background in CRM configuration, workflow automation, and software development to support our fast-growing operations.Youll take ownership of managing and optimising Zoho CRM, building custom applications, and...

  • CRM Specialist

    2 weeks ago

    Pasig, National Capital Region, Philippines OutForce Inc. Full time ₱800,000 - ₱1,200,000 per year

    Job Summary:We are seeking a proactive and detail-oriented CRM Specialist to join our team. This role is focused on delivering exceptional customer service through proactive management of our customer portfolio. You will be the first point of contact for customers, ensuring smooth onboarding, resolving issues quickly, and maintaining accurate records. The...