Workforce Planning Coordinator

3 days ago

Clark Freeport Zone Pampanga, Philippines dnata Travel Inc. Full time ₱900,000 - ₱1,200,000 per year

Summary

The Workforce Planning Coordinator is responsible for maintaining roster databases and maximizing the utilization of resources by optimally allocating the key operational resources (including manpower and equipment). This role is part of a strategic team responsible for roster structure and planning processes.

Duties and Responsibilities

  • Accountable for ensuring that the allocation of resources is undertaken independently, without prejudice, and in-line with the planned business needs, the dynamic real-time operational demands, and the unscheduled customer requirements; whilst achieving the targeted levels of the current Service Level Agreements
  • Integrate rosters across multiple systems
  • Actively review roster plans and make recommendations on improved optimisation thru data driven analysis
  • Manage the issued rosters and ensure optimal staff coverage
  • Pre-plan deployment and decide on overtime necessary to meet service standards as required
  • Update and maintain roster databases
  • Provide weekly & monthly analysis reporting on roster structure and planning process
  • Maintain regular co-ordination and communication, to ensure that the decision support systems deliver functional results and are configured in-line with the operational needs. Keep up-do-date with all the existing and new system functionalities for the systems relevant to the allocation function
  • Work as part of a team of Workforce Planning ensuring smooth handover to and from and covering for other departments or areas as required
  • Ensure compliance with all workplace safety, security, and health policies and procedures
  • Perform any other duties as assigned by the reporting manager or department head

Requirements

  • 12 years schooling or equivalent
  • 4-5 years of experience (of which at least 2 years in a Supervisory Role) in a Ground handling/Airline industry or resource allocation experience in another industry.
  • Must have excellent analytical skills and planning skills for Rostering, Over Time Planning and Leave administration
  • Previous experience of and proficiency in using existing decision support systems in use for Resources Allocation is desirable distinct advantage
  • Must possess advanced computer skills with an awareness of specialist applications, packages, programme languages, and high proficiency of MS-Office

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