
Technical Support Representative
23 hours ago
The Technical Support Representative is responsible for providing excellent customer service by handling product-related inquiries, troubleshooting technical issues, and resolving customer concerns in a timely and professional manner. The role requires strong communication skills, patience, and a customer-first mindset to ensure every client receives the best possible support experience.
Key Responsibilities:
- Handle customer complaints, questions, and product return requests with empathy and professionalism.
- Perform basic troubleshooting steps to identify and resolve technical issues.
- Accurately diagnose customer concerns and provide the most effective solutions based on available tools and resources.
- Escalate complex issues to higher support levels when necessary while ensuring proper documentation of all interactions.
- Maintain up-to-date knowledge of company products, services, and troubleshooting procedures.
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Customer Service Representative
1 day ago
Dumaguete, Central Visayas, Philippines MAKS Enterprises Full time ₱250,000 - ₱500,000 per yearCompany DescriptionMAKS Enterprises is dedicated to making automotive module repairs reliable, affordable, and convenient. Founded by an entrepreneur with a passion for fixing TIPMs, we have grown into a global team focused on solving the complexities of maintaining modern vehicles. Specializing in rebuilding modules to perform like new, we combine technical...
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Customer Service Representative
6 days ago
Dumaguete, Central Visayas, Philippines Global One Strategies Inc. Full time ₱240,000 - ₱360,000 per yearCompany and Job Details:We are hiring customer service representatives to manage customer inquiries and assist in processing required documentation. You will be responsible for assisting customer with processing documents, modifications, and other inquiries across several communication channels. To do well in this role you need to be detail oriented,...
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IT Support Specialist
24 hours ago
Dumaguete, Central Visayas, Philippines ACE DUMAGUETE DOCTORS, INC. Full time ₱600,000 - ₱1,200,000 per yearJob Overview:The IT Support Specialist is responsible for delivering end-to-end technical support across multiple departments, ensuring system reliability, operational continuity, and user satisfaction. This role also involves managing IT assets, documentation, and integrating technology-driven solutions to improve workflows. In addition, the position...
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IT Support Engineer
6 days ago
Dumaguete, Central Visayas, Philippines iReply Services Full time ₱300,000 - ₱450,000 per yearThe IT Support Engineer is a key member of the team responsible for ensuring the smooth operation of IT systems, networks, telephony, and data-related services. This role provides technical support to both internal staff and clients, resolving issues efficiently while delivering excellent customer service. The IT Support Engineer will leverage ticketing...
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Customer Support Coordinator
7 days ago
Dumaguete, Central Visayas, Philippines Global One Strategies Inc. Full time ₱200,000 - ₱240,000 per yearJob Description:We are seeking a reliable and organized Customer Support Coordinator to join our team in delivering excellent service to our residents. This role supports day-to-day operations by managing resident communication, documentation, and administrative tasks to help ensure a smooth living experience for tenants. This position is ideal for someone...
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IT Support Associate – Onsite
2 weeks ago
Dumaguete, Central Visayas, Philippines PacBiz Outsourcing Full time ₱264,000 per yearJob description:Job Title: IT Support Associate – Onsite | Shifting ScheduleCompany: Pac Biz OutsourcingLocation: Dumaguete City, Negros Oriental, PhilippinesWork Setup: Onsite | Shifting Schedule (including nights, weekends & holidays)About Us: Pac Biz Outsourcing is a top-tier BPO headquartered in Dumaguete City. We provide 24/7 support to global clients...
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Dumaguete, Central Visayas, Philippines Global One Strategies Inc. Full time ₱240,000 - ₱480,000 per yearCompany and Job Details:We are looking for a Customer Service Representative to join our dynamic team who's passionate about helping people and providing excellent support to clients. The role involves assisting clients with inquiries related to their cases, providing updates, and ensuring a smooth and professional client experience. If you're someone who...
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Customer Service Representative
2 weeks ago
Dumaguete, Central Visayas, Philippines ECE Contact Centers Full time ₱216,000 - ₱288,000 per yearAbout the RoleWe are seeking compassionate and detail-oriented Customer Service Representatives to join our healthcare account. As part of the pioneer batch, you will play a key role in ensuring patients and families receive the guidance and care coordination they need.Key ResponsibilitiesHandle inbound and outbound phone calls from patients, caregivers, and...
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Administrative Specialist
2 weeks ago
Dumaguete, Central Visayas, Philippines Peak Outsourcing Full time ₱288,000 - ₱360,000 per yearJob Summary:The Administrative Assistant provides comprehensive support to the management team by handling administrative, financial, and client-related tasks. This role requires exceptional organizational skills, meticulous attention to detail, and the ability to multitask effectively in a fast-paced environment. The ideal candidate is proactive,...
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Investigation Officer
2 weeks ago
Dumaguete, Central Visayas, Philippines Salmon Services Inc. Full time ₱240,000 - ₱300,000 per yearApply here if interested: What We DoWe are a team of finance professionals and entrepreneurs backed by world-class investors who have the vision and capabilities to provide better and more inclusive financial services through a combination of technology, product design, security, data analytics, and a relentless focus on customer service.We are united by our...