Technical Support Representative
3 days ago
The Technical Support Representative is responsible for providing excellent customer service by handling product-related inquiries, troubleshooting technical issues, and resolving customer concerns in a timely and professional manner. The role requires strong communication skills, patience, and a customer-first mindset to ensure every client receives the best possible support experience.
Key Responsibilities:
- Handle customer complaints, questions, and product return requests with empathy and professionalism.
- Perform basic troubleshooting steps to identify and resolve technical issues.
- Accurately diagnose customer concerns and provide the most effective solutions based on available tools and resources.
- Escalate complex issues to higher support levels when necessary while ensuring proper documentation of all interactions.
- Maintain up-to-date knowledge of company products, services, and troubleshooting procedures.
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Customer Support Representative
1 week ago
Dumaguete, Central Visayas, Philippines Global One Strategies Inc. Full timeJob Description:We are seeking a reliable and organized Customer Support Coordinator to join our team in delivering excellent service to our residents. This role supports day-to-day operations by managing resident communication, documentation, and administrative tasks to help ensure a smooth living experience for tenants. This position is ideal for someone...
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Customer Service Representative
1 week ago
Dumaguete, Central Visayas, Philippines Global One Strategies Inc. Full time ₱240,000 - ₱360,000 per yearCompany and Job Details:We are hiring customer service representatives to manage customer inquiries and assist in processing required documentation. You will be responsible for assisting customer with processing documents, modifications, and other inquiries across several communication channels. To do well in this role you need to be detail oriented,...
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Customer Service Representative
1 week ago
Dumaguete, Central Visayas, Philippines Global One Strategies Inc. Full timeCompany and Job Details:We are looking for a Customer Service Representative to join our dynamic team who's passionate about helping people and providing excellent support to clients. The role involves assisting clients with inquiries related to their cases, providing updates, and ensuring a smooth and professional client experience. If you're someone who...
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Client and Administrative Support
1 week ago
Dumaguete, Central Visayas, Philippines Global One Strategies Inc. Full timeJob Description:We are looking for a reliable and detail-oriented Customer Service & Admin Assistant to join our team. This role combines excellent customer support with administrative tasks to help ensure smooth daily operations. The ideal candidate is organized, excellent time management skills, ability to work independently, and has strong communication...
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Supervisor, IT Site Support
21 hours ago
Dumaguete, Central Visayas, Philippines inspiro Full time ₱250,000 - ₱500,000 per yearEducation:Graduate of any Technical or IT-related courses (such as BS Computer Engineering, Electronic and Communication Engineering, Electronics and Computer Technology, Computer Science and Information Technology)Must have:• At least 3 years' work experience in Technical Support Field in a BPO setting• At least 1 year experience in a supervisor role•...
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Healthcare Customer Service Representative
3 days ago
Dumaguete, Central Visayas, Philippines fa53e7ce-bbdc-4a3c-8f7e-fb2e86ff25ff Full time ₱80,000 - ₱120,000 per yearYour potential has a place here with TTEC's award-winning employment experience. As aHealthcare Customer Service Representative working onsite in Dumaguete,you'll be a part of bringing humanity to business. #experienceTTECOur employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in Philippines...
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coordinator, mission
2 weeks ago
Dumaguete, Central Visayas, Philippines Qualfon Full time ₱900,000 - ₱1,200,000 per yearOverviewCOORDINATOR, MISSIONResponsibilitiesAs a Mentor – Community Service Projects ( Vertical)Works closely with the Site Director to:Promote involvement beyond daily work duties Encourage volunteering (e.g., feeding the poor, orphanages, shelters, schools, Haven for Hope) Support local charity organizations (e.g., Habitat for Humanity) Support...
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Sr. Systems Analyst and Team Lead
1 week ago
Dumaguete, Central Visayas, Philippines Envision MSP Full time ₱1,680,000 - ₱2,160,000 per yearRelocation to Dumaguete City, Negros Oriental is a must.Envision MSP, a California Company, is currently seeking an experienced and customer-focused Level 3 Systems Analyst (Helpdesk Support) to join our team. As a Senior Systems Analyst and Team Lead at Envision MSP, you will play a crucial role in leading a team of systems analysts, ensuring the delivery...
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Electrical Engineer
3 days ago
Dumaguete, Central Visayas, Philippines ADNOS CET Corporation Full time ₱900,000 - ₱1,200,000 per yearWe are looking for an Electrical Engineer to support the design requirements of a solar power project. This role focuses on electrical design, 3D modeling, and preparation of technical documentation to ensure compliance with industry standards.What you'll be doing:Prepare and review electrical design drawings, schematics, and single-line diagrams for solar...
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Asst. Sales and Marketing Manager
1 week ago
Dumaguete, Central Visayas, Philippines U-BIX Corporation Full time ₱900,000 - ₱1,200,000 per yearJob Summary:The Asst. Sales and Marketing Manager will lead business development efforts and drive customer acquisition for our micro financing products. This role will be responsible for developing and executing sales strategies, managing marketing campaigns, and building strong relationships with clients and partners to support the firm's growth...