Return Merchandise Authorization Specialist

4 days ago


Cebu City, Central Visayas, Philippines eXPerience Plus Inc. Full time ₱900,000 - ₱1,200,000 per year

Duties and Responsibilities:


• Receive RMA tickets in the Salesforce system.


• Update RMA ticket information and status in Salesforce throughout the replacement process.


• Process replacement RMAs with 100% accuracy


• Reviews and ensure all information submitted on the form and checks for missing information, duplicate cases, multiple RMAs for the same product shipping to the same address, potential fraud, or if the case is a product safety case.


• Resolve daily RMA requests accordingly.


• Follow up with customers for outstanding pending cases.


• Check the inventory status and warranty of the original product.


• Track and follow up with RMAS in a timely manner.


• Document and track cases handled daily.


• Other duties as assigned

Job Requirements:

  • 1-3 years of work experience.
  • Fresh graduates are welcome to apply.
  • Excellent communication skills, both written and verbal.
  • Strong organizational skills and attention to detail.
  • Ability to collaborate in a team.
  • Familiar with the Salesforce tool is an advantage but not required.
  • Must be willing to work on-site.

What we offer

  • HMO & Life Insurance on your first day of employment.
  • Free HMO Enrollment of 2 dependents.
  • Equipment provided.

Apply now and join our dynamic team at XP Plus Solutions Inc.

JoinOurTeam #RMA #XPPlus #GreatPlaceToWork

  • Cebu City, Central Visayas, Philippines Lexmark Full time

    Lexmark is now a proud part of Xerox, bringing together two trusted names and decades of expertise into a bold and shared vision.When you join us, you step into a technology ecosystem where your ideas, skills, and ambition can shape what comes next. Whether you're just starting out or leading at the highest levels, this is a place to grow, stretch, and make...


  • Cebu City, Central Visayas, Philippines Hirebiz Inc. Full time ₱900,000 - ₱1,200,000 per year

    We're looking for a detail-oriented and experienced Prior Authorization Specialist to join our growing team. In this role, you will be responsible for handling pre-certifications, verifying insurance coverage, and ensuring timely approvals for medical procedures, medications, and services. Your work will directly support patients in accessing the care they...


  • Ormoc City, Eastern Visayas, Philippines Virtual Staffing Solutions Full time ₱1,200,000 - ₱2,400,000 per year

    DescriptionVirtual Staffing Solutions is seeking Authorization Specialists to join our healthcare support team. In this role, you will be responsible for obtaining, verifying, and processing prior authorizations in compliance with payer and regulatory guidelines. You will ensure accurate documentation and timely approvals, helping providers and patients...


  • Cebu City, Central Visayas, Philippines JS Unitrade Merchandise, Inc. Full time ₱900,000 - ₱1,200,000 per year

    DUTIES AND RESPONSIBILITIES:Provide input in the development, execution of trade marketing plans and programs for the JSU assigned category.Provide input in driving category growth through establishing strategies and executing trade activations and promotional activitiesProvide trade support to Sales Group through in-store promotions, trade activations,...


  • Cebu City, Central Visayas, Philippines Helpware Full time

    Job Summary:We are seeking an organized and proactive Outbound Enrollment Specialist to support a targeted compliance project focused on collecting HIPAA authorization forms from existing patients. This role involves outbound communication with patients who have caregivers listed as account managers but lack the required authorization documentation. Your...


  • Mandaue City, Central Visayas, Philippines Prifood Corporation Full time ₱276,000 per year

    LOCATIONS AVAILABLE:Will be handling Central Visayas and based in CebuREPORTS TO:Regional Sales Head (RSH)JOB RESPONSIBILITIES:Prepare monthly operation and business review reports.Achieve 100% monthly sales targets.Conduct regular Merchandiser's Meetings.Track competitor activities and establish Bellwether Accounts.Assist in new product launches and ensure...


  • Angeles City, Central Luzon, Philippines TOA Global Full time ₱900,000 - ₱1,200,000 per year

    VISUAL MERCHANDISING SPECIALIST Location: Clark, Pampanga Schedule: Monday - Friday; 7:00am to 4:00pm Work Arrangement: Onsite Experience Required: At least 1-2 years of experience in visual merchandising, retail design, or related field. Unlock your potential At TOA Global, we have a deep commitment to empowering individuals to excel in their...


  • Cebu City, Central Visayas, Philippines ANTHEM GROUP Full time ₱551 per year

    INVENTORY SPECIALISTPerforms and ensures accurate and regular physical count;Files and safe keeps deliveries and pull-outs documents;Updates Physical Count Sheet and Inventory Monitoring Sheet;Prepares and ensures timely submission of month-end inventory report;Ensures correctness of barcodes and prices of merchandise prior to display in the selling...


  • Cebu City, Central Visayas, Philippines RemoteRaven Full time ₱45,000 - ₱55,000 per year

    Hiring: Peer Review Specialist – Behavioral Health | $10–$11/hr | RemoteAre you a licensed RN, NP, MD/DO, or Licensed Therapist with experience in behavioral health and insurance reviews? Join us as a Peer Review Specialist, where you'll ensure clients continue receiving the care they need by securing payer authorizations, reviewing documentation, and...

  • Store Manager

    4 days ago


    Cebu City, Central Visayas, Philippines International Toy World, Inc. Full time ₱900,000 - ₱1,200,000 per year

    Responsible for planning, controlling and directing selling activities and personnel for the attainment of sales targets.Key AccountabilitiesSales Achievement PlanExecute directions and sales strategies to achieve or improve on sales targets.Propose innovative ideas to increase market share.Ensure that store is adequately manned and that personnel shifts are...