
Sales Associate
2 days ago
Key Responsibilities
- Customer Interaction:
Greet customers, listen to their needs, and provide personalized recommendations and product information.
- Sales & Transactions:
Facilitate the sales process, process payments, and manage returns and refunds.
- Product Expertise:
Stay informed about new and existing products to effectively answer customer questions and suggest complementary items (cross-selling).
- Store Operations:
Maintain store appearance by keeping the sales floor clean, organized, and well-stocked with merchandise.
- Promotions & Merchandising:
Support store promotions, help with creating displays, and ensure sales goals are met.
- Inventory Management:
Assist with receiving new inventory and maintaining accurate records of products.
Required Skills
- Communication Skills: Essential for clear interaction with customers and colleagues.
- Customer Service Skills: A genuine desire to provide a positive and helpful experience for every shopper.
- Product Knowledge: The ability to understand and communicate the features and benefits of the products being sold.
- Problem-Solving: Skill in resolving customer complaints and handling issues efficiently.
- Teamwork: Ability to work collaboratively with other staff to achieve overall sales and customer service goals.
- POS System Proficiency: Familiarity with point-of-sale systems for processing transactions.
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