Customer Experience Executive

Responsible for: The Customer Experience Executive will receive training and is expected to have mastery and knowledge of the BNPL's features, benefits, quality and other service packages which can be made available to customers in the future. The primary responsibility is to respond to customer service inquiries via phone and/or email. These inquiries...

Send appropriate emails/communication to the stores to resolve customer inquiries and assist in the delivery of orders to customers.Respond to email inquiries/SMS/Live Chat from customers who are shopping online for store products and resolve their inquiries.Handle inquiries via email from the Customer Care web feedback cases. Update customers' accounts with...

Main Activities and Responsibilities:Ensure a safe, healthy and sustainable workplace for all employees and contractors, report workplace hazards, and provide a safe and positive workplace.Actively contribute to Probe's commitment to fostering a respectful and inclusive workplace by taking proactive measures to identify and eliminate harassment in any...

At Probe Group, we're powered by passion, driven by curiosity, enriched by a purpose to do it better. We work hard and love a good challenge (or multiple). With clients spanning across the Pacific, Asia and North America, we're no stranger to thinking big and working with innovative minds to achieve great success. We are dedicated to doing things better than...

Responsible for:  As a Customer Experience Executive, you will be responsible for delivering excellent customer service and timely resolutions to callers for a wide range of issues. Main Activities and Responsibilities: Ensure a safe, healthy and sustainable workplace for all employees and contractors, report workplace hazards, and provide a safe and...

At Probe CX, we're powered by passion, driven by curiosity, enriched by a purpose to do it better. We work hard and love a good challenge (or multiple). With clients spanning across the Pacific, Asia and North America, we're no stranger to thinking big and working with innovative minds to achieve great success. We are dedicated to doing things better than...

Job PurposeUnder the supervision of the Circle Leaders, the primary objective of the Customer Experience Executive position is to provide world-class service to our customers in an accurate, efficient, and respectful manner on every call as measured by different performance metrics. Minimum Requirements:At least completed second year in college or...

Job DescriptionMaintain data entry requirements by following data program techniques and procedures.Process customer and account source documents by reviewing data for deficiencies; resolving discrepancies by using standard procedures or returning incomplete documents to the team leader for resolution.Maintain operations by following policies and...

At Probe Group, we're powered by passion, driven by curiosity, enriched by a purpose to do it better. We work hard and love a good challenge (or multiple). With clients spanning across the Pacific, Asia and North America, we're no stranger to thinking big and working with innovative minds to achieve great success. We are dedicated to doing things better than...

At Probe Group, we're powered by passion, driven by curiosity, enriched by a purpose to do it better. We work hard and love a good challenge (or multiple). With clients spanning across the Pacific, Asia and North America, we're no stranger to thinking big and working with innovative minds to achieve great success. We are dedicated to doing things better than...