Customer Experience Executive

Responsible for: The Customer Experience Executive will receive training and is expected to have mastery and knowledge of the BNPL's features, benefits, quality and other service packages which can be made available to customers in the future. The primary responsibility is to respond to customer service inquiries via phone and/or email. These inquiries...

Responsible for:  As a Customer Experience Executive, you will be responsible for delivering excellent customer service and timely resolutions to callers for a wide range of issues. Main Activities and Responsibilities: Ensure a safe, healthy and sustainable workplace for all employees and contractors, report workplace hazards, and provide a safe and...

Job PurposeUnder the supervision of the Circle Leaders, the primary objective of the Customer Experience Executive position is to provide world-class service to our customers in an accurate, efficient, and respectful manner on every call as measured by different performance metrics. Minimum Requirements:At least completed second year in college or...

At Probe Group, we're powered by passion, driven by curiosity, enriched by a purpose to do it better. We work hard and love a good challenge (or multiple). With clients spanning across the Pacific, Asia and North America, we're no stranger to thinking big and working with innovative minds to achieve great success. We are dedicated to doing things better than...

At Probe Group, we're powered by passion, driven by curiosity, enriched by a purpose to do it better. We work hard and love a good challenge (or multiple). With clients spanning across the Pacific, Asia and North America, we're no stranger to thinking big and working with innovative minds to achieve great success. We are dedicated to doing things better than...

Responsible for:  The Non Voice Customer Support role involves handling customer inquiries and issues via online channels such as chat, email, and SMS. We are responsible for delivering high-quality, prompt, and efficient responses while working closely with internal teams to resolve customer concerns and enhance customer experience. Main Activities and...

At Probe Group, we're powered by passion, driven by curiosity, enriched by a purpose to do it better. We work hard and love a good challenge (or multiple). With clients spanning across the Pacific, Asia and North America, we're no stranger to thinking big and working with innovative minds to achieve great success. We are dedicated to doing things better than...

Brand Experience & Compliance ManagerRole Summary:We are looking for a visionary, detail-driven Brand Experience & Compliance Manager to lead the execution of the in-store brand presence across the retail ecosystems. This role is at the intersection of retail innovation, customer experience, and brand storytelling. You'll champion Apple's world-class...

Explore our end-to-end career opportunities across CX strategy, real-time speech analytics, conversational AI, outsourcing and digital transformation solutions. Contribute to projects that transform customer experiences and help leading brands connect with their audiences in meaningful ways.Life at Probe GroupCulture Our unique passion-focused culture...

MINIMUM REQUIREMENTS:18 years old and aboveAt least a Senior High School graduatewith at least 6 months BPO related industry experience PREFERRED REQUIREMENTS:Above average oral and written English Communication skillsHigh attention to detail and accuracyPassionate and with integrity toward workAbility to use MS Office or Google Suite applicationAmenable to...