
Customer Experience Executive
4 weeks ago
- Send appropriate emails/communication to the stores to resolve customer inquiries and assist in the delivery of orders to customers.
- Respond to email inquiries/SMS/Live Chat from customers who are shopping online for store products and resolve their inquiries.
- Handle inquiries via email from the Customer Care web feedback cases. Update customers' accounts with appropriate notes and details after the call.
- Make occasional outbound calls to the Australia customer service team and Kmart online stores to coordinate the delivery of items to customers.
- Process and respond to customer emails/SMS/Live Chat.
- Escalate critical issues to Management, where required.
- Ensure the process is followed as per QA guidelines.
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Customer Experience Executive
4 days ago
Makati City, National Capital Region, Philippines Probe Group Full time $40,000 - $80,000 per yearApply NowBack to search resultsPrevious job Next jobJob DescriptionJob Description SummaryUnder the supervision of the Circle Leaders, the primary objective of the Customer Experience Executive position is to provide world-class service to our customers in an accurate, efficient, and respectful manner on every call as measured by different performance...
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Customer Experience Executive
4 days ago
Makati City, National Capital Region, Philippines Probe CX Full time ₱250,000 - ₱450,000 per yearJob Description Responsible for: The Non Voice Customer Support role involves handling customer inquiries and issues via online channels such as chat, email, and SMS. We are responsible for delivering high-quality, prompt, and efficient responses while working closely with internal teams to resolve customer concerns and enhance customer...
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Customer Relations
1 week ago
Makati City, National Capital Region, Philippines Experience Abroad Full time ₱250,000 - ₱450,000 per yearCompany DescriptionExperience Abroad helps students and young professionals participate in cultural exchange and international internships. With offices in Florida, USA, and Manila, Philippines, we bring over 18 years of combined experience in guiding interns and trainees toward success in the USA and across the globe. Our mission is to create opportunities...
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Customer Experience Executive
2 days ago
Quezon City, National Capital Region, Philippines Probe CX Full time ₱104,000 - ₱130,878 per yearResponsible for:The Customer Experience Executive will receive training and is expected to have mastery and knowledge of the BNPL's features, benefits, quality and other service packages which can be made available to customers in the future. The primary responsibility is to respond to customer service inquiries via phone and/or email. These inquiries...
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Customer Experience Executive
2 days ago
Quezon City, National Capital Region, Philippines Probe CX Full time ₱250,000 - ₱500,000 per yearResponsible for: The Customer Experience Executive will receive training and is expected to have mastery and knowledge of the BNPL's features, benefits, quality and other service packages which can be made available to customers in the future. The primary responsibility is to respond to customer service inquiries via phone and/or email. These inquiries...
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Customer Experience Executive
4 days ago
Quezon City, National Capital Region, Philippines Probe CX Full time ₱250,000 - ₱500,000 per yearResponsible for: The Customer Experience Executive will receive training and is expected to have mastery and knowledge of the BNPL's features, benefits, quality and other service packages which can be made available to customers in the future. The primary responsibility is to respond to customer service inquiries via phone and/or email. These inquiries...
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Customer Experience Executive
4 days ago
Quezon City, National Capital Region, Philippines Probe CX Full time ₱600,000 - ₱1,200,000 per yearAt Probe CX, we're powered by passion, driven by curiosity, enriched by a purpose to do it better. We work hard and love a good challenge (or multiple). With clients spanning across the Pacific, Asia and North America, we're no stranger to thinking big and working with innovative minds to achieve great success. We are dedicated to doing things better than...
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Customer Experience Executive
4 days ago
Quezon City, National Capital Region, Philippines Probe CX Full time ₱150,000 - ₱250,000 per yearJob PurposeUnder the supervision of the Circle Leaders, the primary objective of the Customer Experience Executive position is to provide world-class service to our customers in an accurate, efficient, and respectful manner on every call as measured by different performance metrics. Minimum Requirements:At least completed second year in college or...
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Customer Experience Executive
4 days ago
Quezon City, National Capital Region, Philippines Probe CX Full time $2,000 - $3,000 per yearAt Probe Group, we're powered by passion, driven by curiosity, enriched by a purpose to do it better. We work hard and love a good challenge (or multiple). With clients spanning across the Pacific, Asia and North America, we're no stranger to thinking big and working with innovative minds to achieve great success. We are dedicated to doing things better than...
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Customer Experience
2 days ago
Makati City, National Capital Region, Philippines PhilCare Inc. Full time ₱800,000 - ₱1,200,000 per yearJOB PURPOSE:The position is responsible for delivering the highest quality of care to VIP Members and/or regular members and efficient execution of service recovery, as may be necessary.DUTIES AND RESPONSIBILITIES:Carries out best-in-class assistance to VIP members and/or specially endorsed members availing of In-patient or Out-patient HMO servicesExecutes...