User Research Specialist

5 days ago

Taguig, National Capital Region, Philippines IGO Digital High Technology, Inc. Full time ₱1,200,000 - ₱2,400,000 per year
  • Design and execute user research plans, covering qualitative and quantitative methods (interviews, focus groups, diary studies, usability testing, surveys, behavioral data analysis, etc.)
  • Deeply understand user needs, pain points, motivations, and usage contexts; output actionable research insights
  • Translate findings into actionable deliverables: insights reports, personas, journey maps, and key metrics (KPIs)
  • Collaborate with cross-functional teams (product, design, data, operations) to drive product decisions and feature iterations
  • Design and maintain research roadmaps; build and maintain research method libraries, templates, and reusable research tools
  • Participate in A/B testing and experiment design; assess how UX changes affect user behavior
  • Ensure ethical compliance and data privacy; conduct research in line with relevant regulations

Required Skills:

- Education: Bachelor's degree or higher; preferred majors include Marketing, Sociology, Human-Computer Interaction, Psychology, Statistics

- Experience: 2–5 years in user research; prior experience in internet/SaaS/mobile apps is a plus

- Solid research methods; able to design and execute complete research plans independently

- Strong qualitative and quantitative analysis abilities; proficient with analysis tools (SPSS/Excel/R/Python basics; SQL a plus)

Job Type: Full-time

Benefits:

  • Health insurance
  • Opportunities for promotion
  • Pay raise

Work Location: In person

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